
Westside Toyota
North Olmsted, OH
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Friendly, low pressure sales The sales staff (Alex and Jason) were responsive to emails and texts, and easy to negotiate with. Alex was extremely friendly, knowledgeable and low p The sales staff (Alex and Jason) were responsive to emails and texts, and easy to negotiate with. Alex was extremely friendly, knowledgeable and low pressure--he was quite pleasant to work with. Jordan made the finance process easy and fast--by far the best experience I've ever had in purchasing/leasing a vehicle. I was fully expecting the hour plus long wait with the finance guy where they try to up-sell you everything under the sun. He very briefly explained their products, and moved on immediately when I wasn't interested. Overall, very satisfied and I highly recommend Sunnyside for a new vehicle purchase. More
Thank you All helped in explaining the lease pitfalls and options. Although this was not my first Toyota lease; things do change. Mickey did a great job in ma All helped in explaining the lease pitfalls and options. Although this was not my first Toyota lease; things do change. Mickey did a great job in making it easy to choose the right car for what I need a car for. Please don't bug me; I can pick up the phone to ask questions if I need help. Justin, thank you for sending the lease agreement since I do not give out my cell phone number. Overall it was a positive experience. I do not use social media. More
Satisfied Maria and Patrick are a GREAT team!! They made sure that everything went well and smooth! The reason I gave 4 stars instead of 5 is because of 2 reaso Maria and Patrick are a GREAT team!! They made sure that everything went well and smooth! The reason I gave 4 stars instead of 5 is because of 2 reasons; 1) Sunnyside didn't fill up the tank! It only had 1/4 tank of gas. When I purchased vehicles from other dealerships they made sure I drove off the lot with a full tank! 2) Not even 24hrs after purchase a dash light is on. (!) Low tire pressure right? I Don't think it's a "big" deal.. More
Service Everyone I dealt with during this service call was very courteous, competent and efficient. They even took the car a day earlier than my scheduled ap Everyone I dealt with during this service call was very courteous, competent and efficient. They even took the car a day earlier than my scheduled appointment because one of several lit warning lights on my dash started blinking which was a concern. I have had nothing but positive experiences at this dealer. More
Oil/filter change and general look-over They found a little problem after many years (valve cover gasket with plugs replacement) and got a quote for it and it will be worked on next week. They found a little problem after many years (valve cover gasket with plugs replacement) and got a quote for it and it will be worked on next week. More
Work completed in a timely and friendly manner I have purchased many cars from Sunnyside. Great dealership , great staff. I also refer people to.them. Make car buying easy. Dealership is clean and I have purchased many cars from Sunnyside. Great dealership , great staff. I also refer people to.them. Make car buying easy. Dealership is clean and up to date. More
Awesome job! Sunnyside always does an amazing job. Never any issues and always very fast! I always have a positive experienxe with every aspect of the dealership. Sunnyside always does an amazing job. Never any issues and always very fast! I always have a positive experienxe with every aspect of the dealership. More
outstanding as per usual service continues to be customer friendly and helpful/ Always nice to have things services hassle free. Joel is an outstanding salesman.keep up the g service continues to be customer friendly and helpful/ Always nice to have things services hassle free. Joel is an outstanding salesman.keep up the good work More
Easy all around Easy to make an appointment. Once you arrive, easy to check in. Comfortable waiting area. Friendly staff. Easy to check out. They return the car was Easy to make an appointment. Once you arrive, easy to check in. Comfortable waiting area. Friendly staff. Easy to check out. They return the car washed. More
Professional and very friendly. I feel that the service writers have to know their job. They need a supervisor that can lead, direct, and with full POSITIVE support! Don't ever get I feel that the service writers have to know their job. They need a supervisor that can lead, direct, and with full POSITIVE support! Don't ever get rid of Mr.Ray Thomas. Definitely a customer ORIENTED MANAGER. More