Westside Toyota

Al was great! Al was great to work with and he made the car buying process smooth and painless. I would recommend working with Al to anyone looking for a car! Al was great to work with and he made the car buying process smooth and painless. I would recommend working with Al to anyone looking for a car! More

Love Sunnyside Toyota!! Bill is awesome! Bill helped me get into a new Corolla! The service was amazing & I would recommend them to everyone I know! I had asked him a million questions and he Bill helped me get into a new Corolla! The service was amazing & I would recommend them to everyone I know! I had asked him a million questions and he helped me answer every single question. I even took an hour to pick out a color and Bill was nothing but so polite and super nice! Everyone at sunnyside was amazing and I am so happy I choose to do business with them! More

Disappointed in the quality of service. Regular service call for 110,000 mile check up. Some of the fasteners on the heat shield corroded and were replaced. Found an oil leak. Resulting in r Regular service call for 110,000 mile check up. Some of the fasteners on the heat shield corroded and were replaced. Found an oil leak. Resulting in replacement of gasket and timing chain assembly. Picked up car after service hours through the sales floor. On way home noticed “check engine light” and “track off” lights on. Had to return in morning just as service opened. They fit me in right away. Took about an hour to fix. Late for my job. More

THE Best Service Department! We've been buying Toyotas & having them serviced here since this dealership opened. Service department gets my highest rating, particularly after the We've been buying Toyotas & having them serviced here since this dealership opened. Service department gets my highest rating, particularly after their remodel some years ago. The entire process from check-in to drive-out is highly efficient & pleasant. On this particular visit, I had our 2013 Highlander in for 30,000 mile service, & my Service Advisor was Lisa Kenzik. From her review of services to be performed, addressing additional questions/concerns we had, she exuded confidence & a high degree of professionalism, along with a genuine interest in being of service to her customers. When the vehicle was ready, she reviewed the action taken to address a particular concern. She was very thorough & pleasant. THANK YOU, Lisa, for a great customer experience! Hope we're assigned to you next time too! More

Routine service for oil change and tire rotation Excellent door to door service by Mike Cuva! Good quality work and includes general safety check for brakes, etc. Fair pricing and easy scheduling for Excellent door to door service by Mike Cuva! Good quality work and includes general safety check for brakes, etc. Fair pricing and easy scheduling for service. More

License plate stickers I forgot where the new stickers should be placed. Thanks to Maria she guided me as to where to place the stickers. Maria is the nicest salesperson I I forgot where the new stickers should be placed. Thanks to Maria she guided me as to where to place the stickers. Maria is the nicest salesperson I ever dealt with. She is helpful, kind and considerate. More

Great Place and Great Vehicles Sunnyside Toyota was recommended by My son who buys all of his vehicles there and is very happy with the service. I didn't really want to buy a car be Sunnyside Toyota was recommended by My son who buys all of his vehicles there and is very happy with the service. I didn't really want to buy a car because I love the Toyota I have but it was time. The employees were great, Took good care of me and the end result was a beautiful new Toyota. I can't bring myself to get rid of my 1998 Toyota it only has 119,000 LOL More

Visit for 70,000 mile check I find everyone at the dealership very friendly and customer focused but I do have some hesitancy regarding your service technicians. Let me explain. I find everyone at the dealership very friendly and customer focused but I do have some hesitancy regarding your service technicians. Let me explain....a while ago I came in for a brake replacement and several days after I left my brakes failed. When I returned (I had to have my car towed in) they found that the technician had failed to tighten some bolts correctly. They apologized for my inconvenience and covered my next service visit. Yesterday I took my car in for its 70,000 mile maintenance check. When I picked up my car in the evening I only drove about 2 blocks when several red warning lights came on. I immediately returned to the dealership and the found the mechanic had failed to properly secure my air filter. I received an apology but not other compensation. Perhaps your mechanics need more training or supervision....I love the dealership but, at this point, am a little unsettled about the quality of the service work More

Very helpful and courteous. I did not have a scheduled service appointment. Unplanned trip came about. My 2018 Highlander needed 5,000 miles service. Service was completed wit I did not have a scheduled service appointment. Unplanned trip came about. My 2018 Highlander needed 5,000 miles service. Service was completed within a 90 minutes' wait time. More

THE best car buying experience I am thoroughly impressed with the staff at this dealership. Carlos, Lori and Bob were true professionals! They were friendly, respectful and worked I am thoroughly impressed with the staff at this dealership. Carlos, Lori and Bob were true professionals! They were friendly, respectful and worked as a team. There was no hard sell or pressure to buy- their main concern was customer satisfaction. I cannot say enough good things about this place & the people that work there. I cannot wait to return to do business with them again!!! I definitely recommend them!! Thanks guys for everything!! More