
Westside Toyota
North Olmsted, OH
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Maria and team kept things moving. I am not the most patient person in the world. I worked with Maria mainly but if she wasnt available other team members pitched in the keep things mo I am not the most patient person in the world. I worked with Maria mainly but if she wasnt available other team members pitched in the keep things moving (David mostly). I saw a gelreat deal on a Camaro and due to my work schedule I couldn't rush in to see it. Maria sent me video updates everyday on the status of the car which I thought was a nice touch. We even negotiated a preliminary deal via text. When I was finally able to go see the car it was exactly what Maria and team said it was. They really cleaned it up and made sure it was perfect. That showed me they cared about what they sell. Maria went through the entire car fax with me in detail. She wanted to make sure I was comfortable with every aspect of buying this vehicle. Signing the paperwork was quick and easy. The office where you sign the paperwork leads you out to an indoor area where you take delivery of the vehicle, again nice touch especially if it's cold or raining. I will be back to look at a Tacoma when my lease is up in a year. Great job everyone! More

Amazing Remon and Justin did an amazing job helping me find a vehicle that worked for me and my price range. Very happy! Would highly recommend this dealershi Remon and Justin did an amazing job helping me find a vehicle that worked for me and my price range. Very happy! Would highly recommend this dealership More
Friendly and Efficiwnt This dealership is friendly and efficient. Joel took time to explain all the updated features of my new car. Good experience buying a new car. This dealership is friendly and efficient. Joel took time to explain all the updated features of my new car. Good experience buying a new car. More
Four new tires My contact in service was very helpful and pleasant to work with. I was surprised to learn that my car did not get a once-over (check fluid levels) as My contact in service was very helpful and pleasant to work with. I was surprised to learn that my car did not get a once-over (check fluid levels) as part of the service. I was also surprised free lifetime tire rotation is not included with the purchase of a set of tires. I should have asked up front. Live and learn. This is why I rate four instead of five stars. More
25,000-mile service Great welcome and overall experience. This was for my 25,000-mile factory (no cost) service. Had a quick turn-around and car wash too. Chuck discus Great welcome and overall experience. This was for my 25,000-mile factory (no cost) service. Had a quick turn-around and car wash too. Chuck discussed further factory service thru 50,000 miles for $329.00. Beyond this, I also had a great conversation with Tammy about the sunnysidepartsbarn.com. Looking forward to more positive experiences with Sunnyside. Many thanks to all. Joe Tombrello More
Smooth Ron made it easy. Made sure I understood everything and worked with me to make sure I was happy with everything during the process. Unlike most experi Ron made it easy. Made sure I understood everything and worked with me to make sure I was happy with everything during the process. Unlike most experiences I’ve had with car sales people, Ron was extremely transparent and helpful, not pushy or fake. I will definitely go back to Ron for future purchases. More
Very fast first service! I brought my RAD 4 hybrid in for its first service, I think it took just under an hour. I can't remember the gentleman's name in the service departme I brought my RAD 4 hybrid in for its first service, I think it took just under an hour. I can't remember the gentleman's name in the service department but he was professional. More
20,000 mile Service to 2017 RAV4. I was greeted with a smile and great attitude. Paperwork process was efficient and professional. I waited for service completion and used their plea I was greeted with a smile and great attitude. Paperwork process was efficient and professional. I waited for service completion and used their pleasant work area. Service was quicker than expected. Overall it was a great experience. More
No one better If you are looking for a Toyota, Sunnyside is the only choice. I worked with Maria Berardi in purchasing my vehicle. She was professional, thorough, a If you are looking for a Toyota, Sunnyside is the only choice. I worked with Maria Berardi in purchasing my vehicle. She was professional, thorough, and extremely easy to deal with. She made herself available to me once I left the dealership. If I sent her a question her response was quick and detailed. When we went on a test drive she fully explained all the aspects of the vehicle. Also, my son was with us and she took the time to interact him so he felt like he was part of the experience. She is the best sales associate that I have ever worked with. If you are looking to buy/lease a vehicle then please choose Maria Berardi. You will not be disappointed. More
Excellent service and very honest! This dealership is excellent to work with in sales, service and collision. I have had an excellent experience through my 10 years of owning my car. This dealership is excellent to work with in sales, service and collision. I have had an excellent experience through my 10 years of owning my car. More