
Westside Toyota
North Olmsted, OH
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Great company all around Love the dealership as well as all the staff. I am always thanked for being a loyal client. Bob Murray goes out of his way to make sure I am being t Love the dealership as well as all the staff. I am always thanked for being a loyal client. Bob Murray goes out of his way to make sure I am being treated well. Thank you. More
Service I just bought the car in for service and everything was completed and even got the car washed. It only took less than an hour which was good I just bought the car in for service and everything was completed and even got the car washed. It only took less than an hour which was good More
Horrible customer service I've been taking my car here for service for years and usually the service is very good. Oil changes take about an hour and if it takes longer an em I've been taking my car here for service for years and usually the service is very good. Oil changes take about an hour and if it takes longer an employee or mechanic comes and let's me know how much longer before my car is ready. This time however I waited 2.5 hours and not a single employee came to check in with me. I finally had to approach Beth, who was taking care of my paperwork, and ask what is taking so long and she had no explanation! This is after she took care of several other customers who arrived after me, who left before I did. I honestly think she forgot I was still waiting. Abysmal! I now have my doubts if I want to take my car there for future services. More
great chuck was a great help with my car getting me in and out without much wait time. I will be back for my car needs chuck was a great help with my car getting me in and out without much wait time. I will be back for my car needs More
Friendly and quick The service dept personnel are very nice and helpful. They take my car on time and get the work done quickly. The service waiting area is comfortable The service dept personnel are very nice and helpful. They take my car on time and get the work done quickly. The service waiting area is comfortable with free water and coffee. More
Excellent Service - Always! Every service I have had during my 25+ years of Toyota ownership has been met with Professionalism, Efficiency and Precision. Keep up the superior s Every service I have had during my 25+ years of Toyota ownership has been met with Professionalism, Efficiency and Precision. Keep up the superior standards! You're what keeps me coming back to Sunnyside! More
Service Brought my Camry in for 24 month service by appointment. Car was taken care of while I waited. Nice waiting area with coffee available. friendly effi Brought my Camry in for 24 month service by appointment. Car was taken care of while I waited. Nice waiting area with coffee available. friendly efficient service. More
Sunnyside 😎! Is a Fantastic Dealership! Thank you again Christine DeBow , again as always you made my daughter so happy , Servicing her car when you where so busy! She was so grateful. Didn’ Thank you again Christine DeBow , again as always you made my daughter so happy , Servicing her car when you where so busy! She was so grateful. Didn’t have a chance to thank you! Ray Thomas (Service Manager) also stepping up his game at a crucial time when they are so busy! Making sure customers where being attended to ! What a awesome Sevice Department ! How many people have they put smiles on there faces and driving off with confidence! Thanks Again Walter Sokolowski More
Maria and team kept things moving. I am not the most patient person in the world. I worked with Maria mainly but if she wasnt available other team members pitched in the keep things mo I am not the most patient person in the world. I worked with Maria mainly but if she wasnt available other team members pitched in the keep things moving (David mostly). I saw a gelreat deal on a Camaro and due to my work schedule I couldn't rush in to see it. Maria sent me video updates everyday on the status of the car which I thought was a nice touch. We even negotiated a preliminary deal via text. When I was finally able to go see the car it was exactly what Maria and team said it was. They really cleaned it up and made sure it was perfect. That showed me they cared about what they sell. Maria went through the entire car fax with me in detail. She wanted to make sure I was comfortable with every aspect of buying this vehicle. Signing the paperwork was quick and easy. The office where you sign the paperwork leads you out to an indoor area where you take delivery of the vehicle, again nice touch especially if it's cold or raining. I will be back to look at a Tacoma when my lease is up in a year. Great job everyone! More

Amazing Remon and Justin did an amazing job helping me find a vehicle that worked for me and my price range. Very happy! Would highly recommend this dealershi Remon and Justin did an amazing job helping me find a vehicle that worked for me and my price range. Very happy! Would highly recommend this dealership More