
Westside Toyota
North Olmsted, OH
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Excessive Road Noise Stopped in without an appointment with potential wheel bearing issues. Spoke with Ray, the Service Manager just prior to closing. I could not leave th Stopped in without an appointment with potential wheel bearing issues. Spoke with Ray, the Service Manager just prior to closing. I could not leave the car but returned the next morning, dropped off the car and he fit me into their schedule. My suspicions were confirmed and two wheel bearings needed to be replaced. They did the repair and I was able to pick the car up before closing on a Friday evening. Great service as usual. More
Not good, needs improving Too many times, we have had problems with service. I am happy that Ray Thomas was cordial with our complaints. I am disappointed with our former sales Too many times, we have had problems with service. I am happy that Ray Thomas was cordial with our complaints. I am disappointed with our former salesman Ron Swetland, said, any problems, we have he will help. When, we bring an question or problem to his attention, he walks away. Ken Friedel is very rude and has low customer service skills. I think the service is over booked at times. More
Best in the area We visited many vehicle dealers in North Olmsted and nearby. Sunnyside was the best in terms of value and service. At least while we were there they d We visited many vehicle dealers in North Olmsted and nearby. Sunnyside was the best in terms of value and service. At least while we were there they did not have the sales floor overstaffed as some other dealerships do but there also was not a long wait. They were straightforward about prices. We got a fair deal based on all information we have gathered. More
Awesome!! I was very pleased with the staff!!! There knowledge of the product was very helpful before we left the dealership. The finance department helped to I was very pleased with the staff!!! There knowledge of the product was very helpful before we left the dealership. The finance department helped to finalize the transaction quickly and at the best rate possible. Thank you!! More
Excellent Leasing Experience This is the second car we have leased from Sunnyside Toyota. Both times we were pleasantly surprised by the "non-salesman approach" we experienced fr This is the second car we have leased from Sunnyside Toyota. Both times we were pleasantly surprised by the "non-salesman approach" we experienced from John Hall and the whole staff. It's nice to have a dealership to shop for cars, where you don't need to be on guard or worried about the honesty of the salesman. We already have plans to return to John for our next vehicle purchase. More
Regular covered Car Maintenace As usual, the service was fast (about an hour), the service person explained everything thoroughly, and the initial car inspector was equally efficien As usual, the service was fast (about an hour), the service person explained everything thoroughly, and the initial car inspector was equally efficient. The wait does not seem long because of the lovely waiting lounge and the amenities. A pleasant experience! More
very efficient service loved making an appointment on line, the ease of the drop off process, the nice waiting area, and the fast service. very efficient and convenient proc loved making an appointment on line, the ease of the drop off process, the nice waiting area, and the fast service. very efficient and convenient process! More
New car purchase The Sunnyside crew was fantastic. Al Philips and Jason Podijil went over all the car features and explained them thoroughly. Jordan Baker and Lori So The Sunnyside crew was fantastic. Al Philips and Jason Podijil went over all the car features and explained them thoroughly. Jordan Baker and Lori Sovey-Strah of the Finance Department were very thorough with the paperwork and explained each document in detail. Everyone was kind, friendly and courteous. More
Service Department I took my SUV in for service, as usual Christine was awesome!!! We love this dealership it's clean, the staff are very friendly and kind. Quality work I took my SUV in for service, as usual Christine was awesome!!! We love this dealership it's clean, the staff are very friendly and kind. Quality work by the techs. And it's always great to see Bob Murray and Al Phillips great guys!!! More

Satisfied Customer Dave was excellent, he is a great salesman with excellent customer service. Dave made sure that we felt right at home from the minute we walked throu Dave was excellent, he is a great salesman with excellent customer service. Dave made sure that we felt right at home from the minute we walked through the front doors of the dealership to the minute he handed to the keys to my new Jeep. If you are looking for your next vehicle don’t hesitate, give Sunnyside Toyota a call today and ask for Dave Svoboda More