
Westside Toyota
North Olmsted, OH
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Excellent team! Sunnyside represents what we all want in a dealership. The buying experience was professional, friendly and straightforward. In fact, my confidence Sunnyside represents what we all want in a dealership. The buying experience was professional, friendly and straightforward. In fact, my confidence in Al Phillips, Jason Podojil and Brian Harris was such that I essentially bought the car on the phone at a price that was fair to everyone and confirmed it with a short visit and a warm greeting. While it didn't hurt being a returning customer I can also confirm that my initial buying experience was quite similar. I would also compliment Ken Friedel in the service area as a real asset to the dealership. I would strongly recommend this dealership! More
20,000 mile checkup Service was prompt and thorough. There was no cost as part of the sales agreement. I confirm that I am not associated with any dealership and/or ser Service was prompt and thorough. There was no cost as part of the sales agreement. I confirm that I am not associated with any dealership and/or service center. More
Always professional and helpful... The best! Helped understand all questions and handled all repairs on time as promised. The service department repaired what was needed and informed us of any an Helped understand all questions and handled all repairs on time as promised. The service department repaired what was needed and informed us of any and future repairs that will be required. More
Happy I have always been treated well and the people I have dealt with have been personable and very helpful. I have bought 6 cars over the years there the I have always been treated well and the people I have dealt with have been personable and very helpful. I have bought 6 cars over the years there the people I deal with especially Joel Arredondo have been very special. More
Awesome experience I needed a rental while my vehicle was being repaired. It was the weekend and very last minute. Tammy was extremely helpful and got me an awesome rent I needed a rental while my vehicle was being repaired. It was the weekend and very last minute. Tammy was extremely helpful and got me an awesome rental price. There were a few of us in line and Tammy handled us with such professional courtesy. An older lady was getting antsy but Tammy acknowledged her, finished the person she was working with and moved to the next person in line (brilliant). I’ll definitely be recommending this dealership to everyone I know. More
Excellent as always. Fast, friendly and efficient. Great waiting room. Free coffee and water. Charging station for hand held devices. No surprises, just top notch auto Fast, friendly and efficient. Great waiting room. Free coffee and water. Charging station for hand held devices. No surprises, just top notch auto service. Great people & great service. More
Awesome Dealership , from sales to service everyone takes there time and makes you feel that your important. Service team is fast and reliable and never oversells servic , from sales to service everyone takes there time and makes you feel that your important. Service team is fast and reliable and never oversells services that are not needed. Highly recommend. More
Flat Tire Woes Had a flat tire on July 1st and AAA put spare tire on for me. Early July 2nd I call dealership and needed quick service! They stated they would fit Had a flat tire on July 1st and AAA put spare tire on for me. Early July 2nd I call dealership and needed quick service! They stated they would fit me in and they did with courtesy, flexibility and great service! I am a loyal Toyota fan. Ken Friedel is the best! More
25,000 mike check up I am thoroughly comforted by the service and efficient time of service My previous car dealership was a nightmare of waiting for over 2 hours I am thoroughly comforted by the service and efficient time of service My previous car dealership was a nightmare of waiting for over 2 hours More
Basic 6 month service call Everything was just fine from when I first arrived through the service recommendations, waiting period, explanation of the service performed, and fina Everything was just fine from when I first arrived through the service recommendations, waiting period, explanation of the service performed, and final check out. The service call maintained the same excellence for me as it has throughout the past years. That's the reason I always have returned to Sunnyside Toyota for auto service. More