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Westside Toyota

North Olmsted, OH

4.6
3,458 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,458 reviews

April 22, 2017

Outstanding Service! We have been customers of Sunnyside Toyota for the past 7 years. The service department has always been the best. The #1 question everyone has about More

by suunyside review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Thomas, Scott Straka, Ken Friedel
April 21, 2017

Second vehicle lease. My wife and I have just leased our second RAV4 from Sunnyside. We returned to Sunnyside because we have had a very positive experience doing business More

by elyriaguy124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland
April 17, 2017

Highly Recommend Remon at Sunnyside We have purchased 2 new cars from Sunnyside Toyota. Most recently we dealt with Remon in sales. As long as we are buying Toyotas, we wouldn’t go any More

by JCraniac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Remon Abusada, Bill Gasper, Justin Belden, Scott Straka
April 09, 2017

My first Toyota We were not decided what car to buy, so we tried many dealers and brands. We picked Toyota Sunnyside because they didn't pressure us, they had right p More

by rosani
Recommend Dealer
Yes
Employees Worked With
Dale Smith
April 06, 2017

Service/ muffler I Have frequented your service department and purchased two vehicles from Sunnyside. My experiences were satisfactory. However, my trust is shattered More

by Myrene rn
Price
Recommend Dealer
No
Employees Worked With
Chuck Stoll, Scott Straka, Ken Friedel
Apr 06, 2017 -

Westside Toyota responded

Hi Myrene, Thank you for sharing you service experience from May 20, 2015. Sunnyside is committed to providing quality service to meet our customers’ needs. Our goal is to serve our customers in the most professional, efficient way possible. Please accept our apologies for any inconvenience you may have been caused in this matter. The exhaust repair we quoted you consisted of a 1-piece pipe assembly which included both muffler and catalytic converter. You would have received the same price for an OEM exhaust pipe assembly, gaskets and installation from any local Toyota dealer. Unfortunately, two years ago Toyota did not have the part available as two separate components or the cost of the repair would have been significantly less. In fact, the catalytic converter represented approximately 70% of the estimate. As a Toyota dealer, we typically do not dissect or patch an exhaust system like Bubba’s muffler. If we could have sold you just a new muffler, the cost would have been much closer to the repair you received at the local muffler shop. Once again, please accept our apologies for not explaining this when it occurred.

April 05, 2017

Amazing Bill Gasper is amazing. My old lease was up the end of June. Bill contacted me the end of February and provided me with all of my options. After re More

by Very Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gasper, Lori Sovey-Strah
March 31, 2017

My Fifth Toyota from Sunnyside. Always a pleasant experience. No pressure sales and always willing to go the extra mile to make sure you get the car you want at a fair price. More

by TheBeckFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendyl Frye, Al Phillips, Jason Podojil
March 31, 2017

I picked the right dealership! I had leased a Honda 3 years ago, but the renewal cost was too much. I needed a reliable car so I visited Sunnyside Toyota. Roger Ned was so welcomi More

by Patti2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Neff
March 30, 2017

Great Experience! I have owned 4 Camrys and this was my first lease and first RAV4. Patrick took the time to explain Everything in length. He showed me things that were More

by Julian Dube'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Van Deusen
March 28, 2017

The Best Dealership Around My husband and I have been to numerous dealerships over the course of our lives and our experience at Sunnyside has been the best by far. We were in More

by M, J & Little M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Ariel Hendke
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