
Westside Toyota
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 3,455 reviews
Great people and great service! We just leased our third vehicle from Sunnyside. Their sales staff always give us the info we need to make a wise decision, but without all the pressu We just leased our third vehicle from Sunnyside. Their sales staff always give us the info we need to make a wise decision, but without all the pressure. Our salesperson, Patrick, listened attentively and gave us just what we were looking for. Jordan the finance guy explained the paperwork every step of the way. We couldn't be happier with our purchase! Without a doubt we would recommend Sunnyside Toyota to anyone looking for their next vehicle! More
Welcomed Great service, I didn't feel pressured at all in getting anything I didn't want. I felt so comfortable with making my choice in a car and I was very n Great service, I didn't feel pressured at all in getting anything I didn't want. I felt so comfortable with making my choice in a car and I was very nervous for my first car to finance. Bill made me feel as if it was a friend rather than a salesman. He made me feel like it was my choice. He was so friendly and made my experience less stressful than I ever thought it could be. He showed me every button I had questions on and made sure I knew what I got. What made me feel the best was he waited til I pulled out of the parking lot with my new car to go back inside and waving at the door. I already recommended him to two people and I had purchased my at two days ago. Bill was so pleasant and that's exactly what a salesman needs to be! Very impressed and was thankful that bill spotted us from the lot the first day! Thanks bill for being wonderful I really appreciated it! More
Great experience! Buying a new car is not usually an enjoyable experience, in my experience. Add the fact that it was unplanned, after a car accident and we were leavin Buying a new car is not usually an enjoyable experience, in my experience. Add the fact that it was unplanned, after a car accident and we were leaving on vacation in one week, I was really not looking forward to the whole thing! The dealership and our sales rep, Darryl Harris, made it low pressure and high service. When someone else came in looking at the floor model that we were still deciding on, he called us to let us know, so we didn't lose it. He entertained our son while we looked over paperwork and he looks for Darryl any time we stop in for an oil change or car wash! The follow up and service continues after the purchase! More
Pleasant. Dealership is really clean. The sales people are polite and courteous. My wife and I were waiting for the finance people when we realized that our two Dealership is really clean. The sales people are polite and courteous. My wife and I were waiting for the finance people when we realized that our two dogs (one a 3 month old puppy) had been alone at home for longer than we felt comfortable with. Mike Cuva, the service manager provide a vehicle to my wife so she could drive to our home and let our dogs out. This is a indication that this dealership is willing to go the extra mile to please their customers. Jeff Nowak, the salesman I dealt with while I was in the show room could not of been more professional. At no time during my visit did I feel pressured. I purchased the truck I wanted at a good price. Good shopping experience. I will come back. Great coffee. More
Joshua Beach was awesome!!!! Joshua Beach is an amazing and professional car salesman. I had the smoothest experience buying my new RAV4 this past weekend. He answered all my ques Joshua Beach is an amazing and professional car salesman. I had the smoothest experience buying my new RAV4 this past weekend. He answered all my questions to the fullest potential. I would highly recommend Joshua Beach at SunnySide Toyota!!!! More
Sunnyside Toyota makes car buying stress free I have leased or purchased cars from Sunnyside Toyota since around 2003. (one Highlander and 3 or 4 Sienna minivans). Truth be told, I do not like an I have leased or purchased cars from Sunnyside Toyota since around 2003. (one Highlander and 3 or 4 Sienna minivans). Truth be told, I do not like anything about car shopping. It is my second highest monthly bill after my mortgage and who likes paying that? I have 2 teenagers and I felt the need to downsize. I have always felt that Mike Cuva and Al Phillips were honest and straightforward. Since I was not going to go with the trusty minivan, I felt now was the perfect time to branch out and try something new and I ventured into a different dealership. It had hustle and bustle and a nice crew, but, something was missing. I realize that after 12 years I have built a rapport with Al and Mike. I appreciate the detailed breakdowns on each make and model. When I ask why I should purchase one model over another, I am provided with detailed explanations with back up to support their claims. Not generic answers such as, "it rides better". Al was confident in his product and had the literature and studies to back up his claim. I would be remiss if I failed to mention Brian Harris in their financial office . He explained all the upgraded packages and warranties in lay-men's terms. When I wasn't keen on adding a service package, he never made me feel guilty. He told me why and why not he felt a certain upgrade might be necessary. The best thing I ever did was to check out another dealership. It made me really appreciate being a part of the Sunnyside Toyota family! Another bonus is knowing I will continue to have access to their Service Department. I have always been treated to excellent customer service whether it is for an oil change or new tires. More
Amazing This is my 5th Toyota and my husband and daughter both drive one. From service to sales, I have never been dissatisfied. They treat you with respect This is my 5th Toyota and my husband and daughter both drive one. From service to sales, I have never been dissatisfied. They treat you with respect and value you. I have never felt pressured and I have always been satisfied. The service department is top notch. Chuck, in service, went above and beyond for me. Roger, in sales, has sold me two cars now and he is a great person. Easy to talk to and always has a smile on his face. Thank you, Toyota Sunnyside. You and your product make driving a pleasure! More
First time customer I was given en great service email with helpful information and options which helped me in this first time leasing experience. Also had sincere help f I was given en great service email with helpful information and options which helped me in this first time leasing experience. Also had sincere help from other people I met. More
New Toyota Highlander Purchase This is our second purchase with sunnyside and both experiences have been fantastic. We worked with Carlos and he really went above and beyond to mak This is our second purchase with sunnyside and both experiences have been fantastic. We worked with Carlos and he really went above and beyond to make us happy. We couldn't be happier. More
Top Notch Service and Staff Sunnyside Toyota is fantastic. I came into Sunnyside Toyota about a year ago just to ask a question. Darryl Harris not only answered my question(s), Sunnyside Toyota is fantastic. I came into Sunnyside Toyota about a year ago just to ask a question. Darryl Harris not only answered my question(s), but I ended up leasing a car from Sunnyside Toyota and follow up periodically with me to answer any questions, etc. This was the first time I had visited Sunnyside Toyota and was pleasantly surprised at how easy they made the experience for me. More