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Westside Toyota

North Olmsted, OH

4.6
3,460 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,460 reviews

June 20, 2021

Good service. Even took me early and finished at the promised time. No typical dealer expensive suggestions. Had a good experience and will continue to return. More

by afleck417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
June 19, 2021

I am telling everyone about this Toyota dealership.The car specialists like John Edward was helpful,without pressure.Just walking in was a pleasant experience.Also Alex,Micky,Todd were great to work with More

by TBATFOUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Edward , Patrick Van Deusen, Alex Maropakis, Mickey O'Grady, Todd Muller
June 19, 2021

Great Dealership. Purchased my 2012 Toyota Rav4 at Sunnyside. I have been going to Sunnyside for maintenance since then. Impressed with the cleanliness. Great service. More

by HISSES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
June 18, 2021

Very happy to have been able to add Apple Car play. Great staff that is very helpful and goes the extra step. Great service as usual. More

by B4ANY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
June 18, 2021

Terrific customer service throughout the process. Entire team worked with us to make the experience easy and enjoyable. Would recommend anyone looking for a car, new or used, to reach out to Sunnyside. More

by BTHIMKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips
June 18, 2021

Please recognize Christine in the most appropriate manner for her excellent care and attention to detail and, for her generous accommodation of the circumstances in this most recent service for my Mom's car. More

by pythonj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
June 18, 2021

Service was completed quickly. Car was washed. All employees were cordial and kept busy with their work. Cost was reasonable. Will use your service again. More

by patmahoney51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beane
June 18, 2021

What has happened to your service dept?The seasoned What has happened to your service dept? The seasoned employees Scott and others are no longer there. I had a factory recall. I’m called to check on More

by GAE53
Recommend Dealer
No
Employees Worked With
Ray Thomas, Scott Straka, Christine DeBow
Jul 06, 2021 -

Westside Toyota responded

We're so very sorry you feel your recent experience with us was only 1-star worthy, but do seriously appreciate your feedback. I assure you this is not the level of service we strive to provide here at Sunnyside Toyota. As the customer relations manager, Kendyl Frye, I would love to speak to you directly and see if we can provide you a 5-star level of service from now forward. Please contact me directly at 440-686-1381 or kpfrye@sunnysideauto.com.

June 17, 2021

Carlos has been extremely helpful to us in finding just the right car for our needs. We could not ask for a better experience. We appreciate his courteous attitude. More

by BKNOLL0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Pina, Al Phillips, Todd Muller
June 16, 2021

This dealership has worked with me is regards to everything I have I have asked for and as gone above and beyond to accommodate my needs. I would strongly recommend going here to buy a car! More

by DAWN.MARQUARD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harris, Ameer Ibrahim
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