
Westside Toyota
North Olmsted, OH
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All aspects of inspection were reviewed When new items of concern(brakes) were discovered they were explained to my satisfaction Waiting 2 1:2 hrs was longer than anticipated but necessary. concern(brakes) were discovered they were explained to my satisfaction Waiting 2 1:2 hrs was longer than anticipated but necessary. More
Had safety precautions. Met as soon as I arrived. Checked the history of my car and saw I needed spark plugs changed. Thought it would take longer but total service completed in less than an hour. Checked the history of my car and saw I needed spark plugs changed. Thought it would take longer but total service completed in less than an hour. Waiting room was very comfortable. When I was finishing up Ray went over everything and told me I'd probably need tires next trip depending on how much I was driving the car. Told me if I could wait till October the special was buy 3 tires and fourth free. Good to know. More
Kyle was very nice and showed a very caring attitude. Was not too pushy but was informative. Always supportive for any questions I have. I enjoyed the experience and the knowledge . Was not too pushy but was informative. Always supportive for any questions I have. I enjoyed the experience and the knowledge . More
I always have a wonderful experience with this dealership! This is my third car being leased with Sunnyside Toyota. Aaron and Alex both take really good care of their customers. They are very dealership! This is my third car being leased with Sunnyside Toyota. Aaron and Alex both take really good care of their customers. They are very informative when asking questions, they make sure you know fully how your new car functions before leaving, and follow up to assure you are happy with your car choice. I highly recommend Sunnyside Toyota! More
Discouraged as my last service under my warranty was met with poor customer service. Unfortunately, Toyota did not fulfill promised service and request for clarification was denied by rude and curt team mem with poor customer service. Unfortunately, Toyota did not fulfill promised service and request for clarification was denied by rude and curt team members. More
As always, everyone was absolutely wonderful! And, My car was ready as promised, in a very timely manner! And you have wonderful coffee for free also! was ready as promised, in a very timely manner! And you have wonderful coffee for free also! More
Everyone is friendly, courtesy and very attentive to your needs. The number one for me is their HONESTY and I can say that because another toyota dealer tried to take advantage of me, I guess because I was needs. The number one for me is their HONESTY and I can say that because another toyota dealer tried to take advantage of me, I guess because I was a woman, and say I needed over $1500 worth of work done on my car, work had just been the previous year and they were saying I needed to have it done again the following year. When I came to Sunnyside I didn't mention my previous experience until after they serviced my car. 1. I didn't get a phone call stating I needed additional work done and 2. It was not recommended that I needed any of the work done I was previously told I needed. I would recommend Sunnyside to anyone looking to buy or service their toyota. More
Dealership is clean with a nice customer waiting area. Service was done on time as promised. They are on the high side for price, but quality is good. Service was done on time as promised. They are on the high side for price, but quality is good. More