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Westside Toyota

North Olmsted, OH

4.6
3,460 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,460 reviews

May 27, 2021

All aspects of inspection were reviewed When new items of concern(brakes) were discovered they were explained to my satisfaction Waiting 2 1:2 hrs was longer than anticipated but necessary. More

by KGWELTER
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
May 27, 2021

Had safety precautions. Met as soon as I arrived. Checked the history of my car and saw I needed spark plugs changed. Thought it would take longer but total service completed in less than an hour. More

by MaryG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
May 26, 2021

Kyle was very nice and showed a very caring attitude. Was not too pushy but was informative. Always supportive for any questions I have. I enjoyed the experience and the knowledge . More

by RAQ05
Recommend Dealer
Yes
Employees Worked With
Patrick Van Deusen, Kyle Mellen
May 26, 2021

It was all good except I was told it would take 4 hrs and it only took 1 1/2 hrs not complaining but it would be nice to know More

by onitme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
May 26, 2021

I always have a wonderful experience with this dealership! This is my third car being leased with Sunnyside Toyota. Aaron and Alex both take really good care of their customers. They are very More

by AMY H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Maropakis, Aaron Wilson
May 24, 2021

Discouraged as my last service under my warranty was met with poor customer service. Unfortunately, Toyota did not fulfill promised service and request for clarification was denied by rude and curt team mem More

by mlb218
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christine DeBow
May 20, 2021

As always, everyone was absolutely wonderful! And, My car was ready as promised, in a very timely manner! And you have wonderful coffee for free also! More

by bigmansk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
May 20, 2021

Everyone is friendly, courtesy and very attentive to your needs. The number one for me is their HONESTY and I can say that because another toyota dealer tried to take advantage of me, I guess because I was More

by nowdend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka, Sean Bradish
May 19, 2021

Dealership is clean with a nice customer waiting area. Service was done on time as promised. They are on the high side for price, but quality is good. More

by randyhelmick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
May 19, 2021

Easy to make appt and taken in on time. Only waited 1-1/4 hr. Was shown exactly what was done and that all is well and good to go More

by SALMONCHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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