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Westside Toyota

North Olmsted, OH

4.6
3,460 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,460 reviews

March 29, 2021

We have leased cars through Sunnyside for over 20 years and have never been dissatisfied. Al Phillips is very friendly and does not pressure people. We also worked with Sarah Bucanan and found her very More

by SCULACR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Patrick Van Deusen, Sarah Buchanan
March 29, 2021

Excellent customer service, service was completed timely and with good quality results. No surprises when my bill was received! Vehicle was washed and looked great. More

by jimbiz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beane
March 29, 2021

Appreciate the pleasant way staff deals with customers. This was my first visit after purchasing the car 6 months ago and glad to get the reminder for the six month check up, too. Thank you. More

by kmk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunnyside Toyota
March 27, 2021

Very friendly and professional staff. the waiting lounge is spacious and comfortable. excellent beverage station. And restrooms are clean. Staff kept me updated on my car service progress and explained what More

by mohamedsanad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
March 27, 2021

Especially appreciated car wash included interior windows! Thank you also for combining this fuel pump recall appointment wth scheduled maintenance. Sean was very understanding and accommodating. More

by sjhasman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradish
March 27, 2021

I worked with Courtney, Charlie, and Al. They were very friendly and helped me to find exactly what I was looking for at the best possible price. This was the best car buying experience and the nicest peop More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Al Phillips, Matthew Blaha, Courtney Rosiu
March 26, 2021

I was waited on as soon as I pulled in the garage. Everyone was friendly and helpful. And the waiting area was very clean. I felt very comfortable. My car was ready just as promised and I went right t More

by d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka, Sean Bradish, Ricardo Vega, Brian Beane
March 26, 2021

In light of pandemic, they took strong steps to keep socially distant and keeping car clean. The process to check in seamless and socially distant but respectful. No wait time at all. More

by MARCIA.WASNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradish
March 26, 2021

I came in for a recall on my airbag, while the service tech was going over my car, he noticed a water pump leak, that was also repaired under warranty. More

by wscheeff929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradish
March 26, 2021

Quick service for the fuel pump recall. Not what I was expecting. Waited approx. 1-1/2 hours for what I had heard was typically 3-4 hours. More

by 1234doran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cedeno
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