
Westside Toyota
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 3,460 reviews
Everyone at the dealership was friendly and knowledgeable. They had great inventory and fair prices. I drove from a couple of hours away and they were great to work with to have everything re knowledgeable. They had great inventory and fair prices. I drove from a couple of hours away and they were great to work with to have everything ready for my arrival in advance. Once I was there, everything was really organized and the pickup of my new vehicle went smoothly. More
Setting up my appointment for recall and service was easy. When I arrived they took my Camry in right away. Everything was done as requested and in a timely manor. easy. When I arrived they took my Camry in right away. Everything was done as requested and in a timely manor. More
From the very beginning, they were courteous. They knew exactly what to do. My car is 4&1/2 years old and it could last another 4 easily. I may be shopping for a new car soon and I will buy there. exactly what to do. My car is 4&1/2 years old and it could last another 4 easily. I may be shopping for a new car soon and I will buy there. More
Everyone at the dealership was very helpful. Maria Bern.ardi, Matt Blaha, and Mike Cuva were all very helpful in getting me into my new 2021 Rav-4. I am very happy with the helpful manor everyone disp Bern.ardi, Matt Blaha, and Mike Cuva were all very helpful in getting me into my new 2021 Rav-4. I am very happy with the helpful manor everyone displayed. More
Always a great experience at Sunnyside. We have known Ken at the service desk for years now and he is just wonderful. We are always treated with great respect. Ken at the service desk for years now and he is just wonderful. We are always treated with great respect. More
Very helpful and went out of their way to find the color and trim I was looking for! This is the second car I've leased from here and for the second time the deal was great! and trim I was looking for! This is the second car I've leased from here and for the second time the deal was great! More
Sean was a great service advisor. The dealership was clean and not crowded. Great staff! Keep up the excellent work and thank you for the great service! clean and not crowded. Great staff! Keep up the excellent work and thank you for the great service! More
Outstanding and efficient! Professional, timely, courteous and always knowleable. I always appreciate the service staff and how well the manage the entire process. On-line scheduling is easy and e courteous and always knowleable. I always appreciate the service staff and how well the manage the entire process. On-line scheduling is easy and efficient. More
The work was competent, professional, and though. Everyone was polite, but thoughtful. The waiting room was rather full, and the lack of masks by patrons, was troubling. Everyone was polite, but thoughtful. The waiting room was rather full, and the lack of masks by patrons, was troubling. More
Seems to be confusion as to who does what in the service advisor/writer area..1st service writer that greeted me could only do regular maintenance write ups had to get another writer involved for mechanical advisor/writer area..1st service writer that greeted me could only do regular maintenance write ups had to get another writer involved for mechanical work....2nd service writer couldn't do "mechanical work" at the time because he didn't have it scheduled even though when I scheduled the service appointment online I put in the "Notes" area that the trucks brakes pulsed at highway speeds....2nd advisor informed me that brakes were a wear item that probably wouldn't be covered by warranty!?? ON A 6000 MILE TRUCK!!... note...I used #1 & #2 to describe the service writers...neither of them gave me a business card or their names! also a young man pulled into service drive at the same time I did for exactly the same service/maintenance driving identical truck and he was gone 30 mins before my truck was pulled out of service garage, my truck was parked behind building for 15 minutes before I went in and requested my keys (service writer #2 was unable to find my keys) (service writer #1 acted like he had never seen me before) was told I had to wait for truck to be "brought up" to service drive which killed another 10 mins. More