
Westside Toyota
North Olmsted, OH
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I am really impressed with the A1 customer service I received with Ameer and all the staff at sunnyside! Keep up the great work folks! received with Ameer and all the staff at sunnyside! Keep up the great work folks! More
I have always been impressed with Sunnyside. However my last visit for recommended service was not great. I think your associate could use a little more training. I gave her my new phone number (which sh last visit for recommended service was not great. I think your associate could use a little more training. I gave her my new phone number (which should have been put in the computer previously) and she tried to contact me on the old number. She neglected to advise the service dept. that I also wanted new windshield wipers. So the car was not ready when I arrived for pick up. She could not delete my old phone number, so I suspect that It is still in your computer along with the correct number. She was very pleasant and this will not effect my overall opinion of Sunnyside. More
Love the dealership. I came in for my maintenance checkup. I had a problem with 1 of my tires. Ive come to the dealership every 2 months or so for 6 mos because the tire light came on & the tire wa checkup. I had a problem with 1 of my tires. Ive come to the dealership every 2 months or so for 6 mos because the tire light came on & the tire was low. They checked them all. said they couldn’t find anything wrong. At a last moment request, I asked they remove the front license plate which wasn’t done. They would have had I not come till almost closing. More
I did oil change, tire rotation and new front brakes. Everything was done in time that I was told before starting the service. Chris explained everything . Everything was done in time that I was told before starting the service. Chris explained everything . More
Sunnyside took my appointment almost immediately. Had an odor of a decomposing animal that I was unable to find upon looking through the car and engine. An hour's search was quoted at $100, but I was only c odor of a decomposing animal that I was unable to find upon looking through the car and engine. An hour's search was quoted at $100, but I was only charged $26 for that hour. No cause of smell discovered, but smell has dissipated rapidly (maybe something dead on tires, or stuck to car underside which fell off). Thanks for the quick response and great price. More
Very professional and friendly service both at the write-up desk and with the service tech him/herself. Very impressive and always welcome to be treated with respect and competence. Well done, Sunny write-up desk and with the service tech him/herself. Very impressive and always welcome to be treated with respect and competence. Well done, Sunnyside! More
This was the first time I had visited Sunnyside Toyota and it was by far the best car buying experience I have ever had. Everyone I interacted with was helpful, knowledgeable, and personable. I usually dr and it was by far the best car buying experience I have ever had. Everyone I interacted with was helpful, knowledgeable, and personable. I usually dread buying a car, but this was actually enjoyable because of how wonderful the employees are. I can't imagine a better team to buy a car from than Sarah Buchanan, Al Phillips and Matthew Blaha! More
Ray did a great job. Service advisor Scott was vary rude when I dropped off My. Car and did not Do anything to help Me. Used car manager was also vary ride. Gm Mike did a great job with dealing problems when I dropped off My. Car and did not Do anything to help Me. Used car manager was also vary ride. Gm Mike did a great job with dealing problems More
Great experience and very friendly employees. I was impressed with the cleanliness throughout the Dealership. Folks were very helpful and Great free coffee while i waited. Will definitely recommend Sun impressed with the cleanliness throughout the Dealership. Folks were very helpful and Great free coffee while i waited. Will definitely recommend Sunnyside Toyota!!! More
This is the 3rd transaction I've done with this dealership. The service is great. Sarah Buchanan made sure I got exactly the car I wanted and Al Phillips made the process easy and painless. I keep dealership. The service is great. Sarah Buchanan made sure I got exactly the car I wanted and Al Phillips made the process easy and painless. I keep coming back and would recommend them to all my friends and family. More