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Westside Toyota

North Olmsted, OH

4.6
3,460 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,460 reviews

February 17, 2021

I didn’t feel any customer loyalty to Toyota as a past customer. The car purchased had no warranty, I have already have to replace worn parts. More

by harty00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Phillips, Dave Svoboda, Matthew Blaha, Kyle Smith
Feb 17, 2021 -

Westside Toyota responded

Hi Bob, We would like to apologize on behalf of our company for your recent sales experience. The 2017 Dodge Journey you recently purchase carries a balance of 2 yrs/23,000 miles of it's factory powertrain warranty. We haven't heard anything from you that you had an issue until now. Please contact us at your earliest convenience so we can resolve your concerns. Thanks for the opportunity to make things right. Kendyl Frye, customer relations manager 440-686-1381 or kpfrye@sunnysideauto.com

February 17, 2021

Great people, great service at reasonable cost. Honest evaluations and absolutely Quality service. This is the dealership you can trust and rely on to keep your total transportation needs in mind. Al, S More

by WGDARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Brian Harris, Christine DeBow, Sarah Buchanan
February 17, 2021

I totally recommend sunnyside Toyota to buy your car it's a good place the people are very friendly and have many Options To choose. More

by andreinabruno2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland, Brian Harris, Jahida Chavez, Samantha Stoltz
February 16, 2021

I appreciate the service offered to me and feel taken care of whenever I visit. Thank you for the friendliness and peace of mind offered. More

by miss.kopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka, Christine DeBow, Diane Hogrefe, Sean Bradish, Chris Kozloski, Shane White, Andrew Vondervellen
February 16, 2021

I was unaware they no longer wash your car when it's in for service. That was disappointing. The service tech I met with wasn't as friendly as I'm used to at this location. More

by CORRINNELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane White
February 15, 2021

Everyone from the receptionist to the dealer to the finance were all very nice and easy to talk to. I was treated respectfully and they all took care of me ! More

by SSANFORD4690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remon Abusada
February 12, 2021

Staff is always informative, friendly, skilled, prompt. My car is returned clean inside and out. Options available with rental car and/or transportation provided. I trust Sunnyside. More

by sunlenseyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane White
February 12, 2021

The service department is always courteous, helpful, knowledgeable and accommodating. The waiting area is great with the cubicle area. I was able to get some work done while I waited. More

by beckirym1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
February 12, 2021

Sean was exceptional. He kept me informed the entire time. He is polite, friendly, and great customer service skills. He is an assist to your company. More

by Kandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradish
February 11, 2021

I FOUND MY DREAM CAR AT SUNNYSIDE TOYOTA I LIVE IN WASHINGTON DC. ALL SALES PROFESSIONAL THAT ASSISTANT ME IN THE PURCHASE OF MY DREAM CAR WAS EXCEPTIONALLY GOOD. INCLUDING FINANCE MANAGER. SP More

by WILLIAM.GOLDEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland, Brian Harris, Samantha Stoltz
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