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Westside Toyota

North Olmsted, OH

4.6
3,458 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,458 reviews

December 30, 2020

Felt my wait time was excessive for job that was pre-scheduled. My appointment was to have mud flaps added to new car and bed liner inserted, waited over 2 hours for job to be completed.. More

by jdavis1258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mellen, Dave Svoboda, Matthew Blaha, Sean Bradish, Kyle Smith
December 29, 2020

Great service very happy with service department at Sunnyside would recommend highly to anyone needing to service their vehicle prompt very attentive to all details More

by pete0422
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine DeBow, Sean Bradish, Shane White
December 29, 2020

Shane was so kind and had to re educate me on the instrument panel. I really appreciated it . I was worried about an overheating issue and he reassured me. More

by VERBA.INESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane White
December 29, 2020

Very dependable and efficient service department. I was told a approximate time when my vehicle will be ready and they accomplished the job an 1/2 hour earlier than expected. Very nice and friendly device More

by momszamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka, Christine DeBow, Diane Hogrefe, Sean Bradish, Chris Kozloski, Shane White, Andrew Vondervellen
December 29, 2020

Went in for oil change which I learned I didn't need. Waited over 2 hours for tire rotation + battery check, key fob battery replacement. More

by ddwysong
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane White
December 29, 2020

Reliable and consistent quality service. Easy to work with always felt comfortable having our car serviced at this service center. Everyone seems to care about satisfying your service needs More

by GEORGE.GRUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Thomas
December 28, 2020

The Service team was very attentive to my needs in getting me a same day appointment, was very friendly and returned my car in the time promised. More

by seeyellow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remon Abusada, Christine DeBow
December 28, 2020

Everyone was polite and efficient as usual. Thank you. This is the reason that I always use Sunnyside Toyota for service. Service was completed in one hour as I was told. More

by LEECEMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Vondervellen
December 26, 2020

Sunnyside’s service dept is so dood that I’ve moved to Columbus, Oh and I still come back for the personal service and excellent experience. More

by steve6669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
December 26, 2020

We just worked with Remon for the second time in two years. I would highly recommend him if you are looking for a Toyota. We are happy with our experience with both Remon and Sunnyside. More

by Tom & Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remon Abusada, Matthew Blaha
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