
Westside Toyota
North Olmsted, OH
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Service was completed within one hour. Everyone is professional and friendly, I bought my Toyota at Sunnyside on Lorain. I have return there for all service needs. professional and friendly, I bought my Toyota at Sunnyside on Lorain. I have return there for all service needs. More
When i was waiting to be check in for my appointment the other day. there was a person in front of me, and it was a walk in. and you took him. my point is that i came in for a walk in due to a flat tire. an other day. there was a person in front of me, and it was a walk in. and you took him. my point is that i came in for a walk in due to a flat tire. and your company told me that they are not accepting walk in and refuse to fix my flat tire. so i was force to go somewhere else for a flat tire. Why does the person in front of me gets special treatment than me? I have been coming here for years. More
My service rep wasn’t very friendly. When I explained my tire was losing air, he became defensive. I wasn’t implying it was Sunnyside’s fault. I just wanted it fixed. I realize he was busy but I want to be tire was losing air, he became defensive. I wasn’t implying it was Sunnyside’s fault. I just wanted it fixed. I realize he was busy but I want to be treated as a valued customer. More
The Service team was very attentive to my needs in getting me a same day appointment, was very friendly and returned my car in the time promised. getting me a same day appointment, was very friendly and returned my car in the time promised. More
Sunnyside Toyota was outstanding in a recent service appointment. The interior of my Rav4 was detailed. It looked terrific when finished. Sunnyside provided a rental car. The rental coordinator, Diane H appointment. The interior of my Rav4 was detailed. It looked terrific when finished. Sunnyside provided a rental car. The rental coordinator, Diane Hogrefe, was excellent. Her professionalism and courtesy was greatly appreciated. Overall, I was completely satisfied and highly recommend Sunnyside Toyota. More
Was greeted in the service center with a friendly good morning. Was asked if I had an appointment, when I said no but my check engine light was on I was taken care of without any problems. morning. Was asked if I had an appointment, when I said no but my check engine light was on I was taken care of without any problems. More
Service dept did a very nice job. Staff was friendly and polite. Did a great job of getting tires I needed, checking all important mechanical items and did a nice job of washing the car which I really appre polite. Did a great job of getting tires I needed, checking all important mechanical items and did a nice job of washing the car which I really appreciated. More
I had an oil change and tire rotation and was done within 50 minutes.social distancing and mask wearing was evident. All employees were friendly. 50 minutes.social distancing and mask wearing was evident. All employees were friendly. More
We have bought all our cars at Sunnyside Toyota over many years and have always experienced the very best sales and service! Al Phillips is an excellent sales representative and has always given us the great years and have always experienced the very best sales and service! Al Phillips is an excellent sales representative and has always given us the great advice and price when dealing with car decisions and changes we have made over the years. Great cars and great service! More
Good follow up. Scott explained needed repairs well. He explained why my car-shield policy wasn't valid for this repair. He was able to get me a loaner for the duration of the repair! Great service! explained why my car-shield policy wasn't valid for this repair. He was able to get me a loaner for the duration of the repair! Great service! More