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Westside Toyota

North Olmsted, OH

4.6
3,458 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,458 reviews

December 21, 2020

We keep coming back to Sunnyside Toyota for over 22 years because of the wonderful sales people - Ron Swetland and now Samantha Stoltz, and the excellent service. We know we can count on them to find us t More

by lrcola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland, Brian Harris, Samantha Stoltz
December 20, 2020

I was VERY pleased with the customer service!Appreciated I was VERY pleased with the customer service! Appreciated the relaxed environment. Sarah was professional, helpful, and patient. She was very prom More

by Angie & Andy G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Patrick Van Deusen, Sarah Buchanan
December 20, 2020

I always love coming to Sunnyside. They don’t try to sell me fluid exchanges at 45 and 60,000 like a lot of the small shops. And I Know they’re using TOYOTA fluids. I am a car enthusiast and know that OEM pa More

by RAV35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
December 19, 2020

Very professional and very helpful. I'm not sure of the name of the person I worked with, but he was very helpful. Thank you. More

by NAPAULSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Vondervellen
December 19, 2020

While I was definitely not pleased in having to replace a transmission on a car with the original brake pads, the service department did an excellent job in a fast efficient manner. Shane was very understan More

by msnitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane White
December 19, 2020

Sunnyside Toyayota has been my car dealer and service center since I bought my first Avalon there 8 years ago. The are very professional and courteous and friendly. When I have my Avalon serviced they More

by rjlocke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
December 19, 2020

We have used Sunnyside for several years. During the past two years, the service had been lacking. While drop off location, and pick up are convenient, communication is lacking. During a recent visit, More

by boscarello103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane White
December 18, 2020

Service department is always helpful. Staff is friendly. Work is done in a time frame that matches the estimated time. They free inspection turned up a burned out license plate bulb which I didn't see. Al More

by fog1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka, Christine DeBow, Diane Hogrefe, Sean Bradish, Chris Kozloski, Shane White, Andrew Vondervellen
December 17, 2020

I feel as though I was uphold on my repair that I knew was not needed. What I said was wrong and what they "thought might be wrong" was a difference between $44 and $640 from my wallet. Not happy at all More

by jacqpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sunnyside Toyota, Christine DeBow
December 17, 2020

I am impressed with there service, all team deserve appreciation especially Maria, she is an awesome associate ever I met. There service is very fast and whole team is very experienced they know what t More

by arunmathew009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Berardi
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