
Westside Toyota
North Olmsted, OH
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We keep coming back to Sunnyside Toyota for over 22 years because of the wonderful sales people - Ron Swetland and now Samantha Stoltz, and the excellent service. We know we can count on them to find us t because of the wonderful sales people - Ron Swetland and now Samantha Stoltz, and the excellent service. We know we can count on them to find us the best car and then take care of any future problems we have and do the best job. Thank you for all your help. More
I was VERY pleased with the customer service!Appreciated I was VERY pleased with the customer service! Appreciated the relaxed environment. Sarah was professional, helpful, and patient. She was very prom I was VERY pleased with the customer service! Appreciated the relaxed environment. Sarah was professional, helpful, and patient. She was very prompt with returning phone calls and texts. More
I always love coming to Sunnyside. They don’t try to sell me fluid exchanges at 45 and 60,000 like a lot of the small shops. And I Know they’re using TOYOTA fluids. I am a car enthusiast and know that OEM pa me fluid exchanges at 45 and 60,000 like a lot of the small shops. And I Know they’re using TOYOTA fluids. I am a car enthusiast and know that OEM parts matter. At 13 years old and 135K recently I did need a battery. They didn’t find a whole list of needed things. Because I didn’t need anything else. How refreshing!! Their battery was comparable to Costco’s with a better warranty. More
While I was definitely not pleased in having to replace a transmission on a car with the original brake pads, the service department did an excellent job in a fast efficient manner. Shane was very understan transmission on a car with the original brake pads, the service department did an excellent job in a fast efficient manner. Shane was very understanding and helpful and they gave me a free rental car. More
Sunnyside Toyayota has been my car dealer and service center since I bought my first Avalon there 8 years ago. The are very professional and courteous and friendly. When I have my Avalon serviced they center since I bought my first Avalon there 8 years ago. The are very professional and courteous and friendly. When I have my Avalon serviced they are quick and efficient and have me finished in a minimum of time. I recommend them to everyone I know. More
We have used Sunnyside for several years. During the past two years, the service had been lacking. While drop off location, and pick up are convenient, communication is lacking. During a recent visit, past two years, the service had been lacking. While drop off location, and pick up are convenient, communication is lacking. During a recent visit, the service staff “didn’t get to” our car on an appointment day. Our appointment was in the morning and we were notified 30 minutes before closing, leaving us to scramble to make arrangements for the following day. More
Service department is always helpful. Staff is friendly. Work is done in a time frame that matches the estimated time. They free inspection turned up a burned out license plate bulb which I didn't see. Al Work is done in a time frame that matches the estimated time. They free inspection turned up a burned out license plate bulb which I didn't see. All in all well done. More
I feel as though I was uphold on my repair that I knew was not needed. What I said was wrong and what they "thought might be wrong" was a difference between $44 and $640 from my wallet. Not happy at all was not needed. What I said was wrong and what they "thought might be wrong" was a difference between $44 and $640 from my wallet. Not happy at all. More
I am impressed with there service, all team deserve appreciation especially Maria, she is an awesome associate ever I met. There service is very fast and whole team is very experienced they know what t appreciation especially Maria, she is an awesome associate ever I met. There service is very fast and whole team is very experienced they know what they are doing More