
Westside Toyota
North Olmsted, OH
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The Dealership was pleasant and clean. Service was excellent. The personnel was friendly. I would recommend this service to my friends. They even washed the car! excellent. The personnel was friendly. I would recommend this service to my friends. They even washed the car! More
They always diagnose the problem accurately and don’t try to sell you on unnecessary repairs friendly and efficient service as well. A positive experience to sell you on unnecessary repairs friendly and efficient service as well. A positive experience More
You're so kind and professional. And also great job! I You're so kind and professional. And also great job! I always going to stop for service of my vehicle. Thank you so much again ~^^ You're so kind and professional. And also great job! I always going to stop for service of my vehicle. Thank you so much again ~^^ More
Everyone is always very kind and polite. I especially appreciate Ken's calls with timely updates on how the service issues are being resolved while my car is in your garage. appreciate Ken's calls with timely updates on how the service issues are being resolved while my car is in your garage. More
Overall I would go there again. Ron Swetland was my salesman. He is efficient, courtious, and thorough with any questions answered. I purchased my Rav4 with confidence. salesman. He is efficient, courtious, and thorough with any questions answered. I purchased my Rav4 with confidence. More
Scott told me what repair was needed and what that would entail. I asked him to check if the repair would be covered under my purchased warranty and he got back to me promptly. The repair was done well (r entail. I asked him to check if the repair would be covered under my purchased warranty and he got back to me promptly. The repair was done well (rear diff. gaskets) and I am happy. I would recommend this dealership even if I didn't have a warranty. More
We have always gotten prompt, courteous service. Small touches - like washing the care - are much appreciated. Cost estimates are always accurate and everything is carefully explained before any work is touches - like washing the care - are much appreciated. Cost estimates are always accurate and everything is carefully explained before any work is done. We also appreciate the service "reminders" that are sent at appropriate times. Sorry - but I do not remember names - we are not there that often and do not necessarily deal with the same person every time. Having said that - everyone with whom we have dealt has been fine: helpful, professional, friendly, etc. So - I just picked one person - Diane (who may or may not be the person with whom I dealt at our last visit?) to represent the others and rated her very well. Best I could do!! We move to the area seven years ago and this has been our "go to place" ever since. More
Friendly & knowledgeable staff made the leasing process easy. From the sales department to the finance department everyone worked great together to get us the best deal. easy. From the sales department to the finance department everyone worked great together to get us the best deal. More
The service department is the best. The service agents are always smart and helpful. The actual repairs are done right and the van was available that day. are always smart and helpful. The actual repairs are done right and the van was available that day. More
Outstanding dealership with outstanding employees. As a long time customer, I have never had a bad experience whether purchasing or leasing a vehicle or receiving service. long time customer, I have never had a bad experience whether purchasing or leasing a vehicle or receiving service. More