
Westside Toyota
North Olmsted, OH
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Jahida and Ron were great salespeople, very knowledgeable. Matt very helpful in helping getting a car loan started. All in all a great place to buy a car. Will 100% recommend to others knowledgeable. Matt very helpful in helping getting a car loan started. All in all a great place to buy a car. Will 100% recommend to others More
I brought my 2019 Highlander in for a recall on a fuel pump and scheduled maintenance. I also asked that they check out a rattle in the passenger rear door at highway speeds. The recall and the scheduled pump and scheduled maintenance. I also asked that they check out a rattle in the passenger rear door at highway speeds. The recall and the scheduled maintenance were completed, but the service person said they could not address the rattle due to CoVID. Seems that they could have taken the inner panel of the door off to see if anything was loose inside. More
Toyota did a great job with my 75,000 mile service and the service department staff member was gracious to comp the expense for the extra wait time! the service department staff member was gracious to comp the expense for the extra wait time! More
Christine got me in with no appt. and was serviced in only a little more than an hour. I spoke with Mike in the service area and he reviewed the analysis of my RAV. The only serious issue was my Michelin only a little more than an hour. I spoke with Mike in the service area and he reviewed the analysis of my RAV. The only serious issue was my Michelin tires I got at Sunnyside have a tire depth of 5/32 with only 7,000 miles on them. Christine assured me the warranty will assist in any tire issues. More
Brought my 2017 RAV 4 in for service. No problems. I probably drive less than 10,000 miles/year. Asked how often I should get my oil changed and my Service Tech said "once a year" Should I get some kin probably drive less than 10,000 miles/year. Asked how often I should get my oil changed and my Service Tech said "once a year" Should I get some kind of directive stating as such ? overall experience was great. Thank you all. More
I received good service, I asked for completion at certain time in the afternoon and they did it per my request, people interfaced with were nice certain time in the afternoon and they did it per my request, people interfaced with were nice More
This is a great dealership to work with. Appreciate all of the attention to detail and customer service. From the sales team, to the vehicle orientation person, to finance...great job! of the attention to detail and customer service. From the sales team, to the vehicle orientation person, to finance...great job! More
Very clean, attentive, professional, helpful, took great care of me & my purchase got me a nice vehicle with a warranty quick & easy no issues, made sure vehicle was clean & sanitized for me which was appre care of me & my purchase got me a nice vehicle with a warranty quick & easy no issues, made sure vehicle was clean & sanitized for me which was appreciated More
Greatly disappointed for first time in 11 years. Asked for synthetic oil blend they chose to put in conventional oil without asking or telling me. for synthetic oil blend they chose to put in conventional oil without asking or telling me. More