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Westside Toyota

North Olmsted, OH

4.6
3,458 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,458 reviews

October 27, 2020

People friendly, some didn't know the tire product I discussed purchasing with Ray Thomas, some didn't know the tire I ultimately ended up with had a rebate associated with it. More

by tmurphy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Thomas, Scott Straka, Sean Bradish
October 26, 2020

The service was good except for I was told it would be about 45 minutes and it was 1 1/2 hours. No reason given for why. I came in for an oil change, no tire rotation. More

by darlenemcdevitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
October 26, 2020

The service department at Sunnyside Toyota is honest and friendly, and they keep me well informed on the status of my repair or service. I have had this type of consistent experience with all visits. More

by JOE_J._VASIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane White
October 26, 2020

Took my car in for tires that they had to order. They gave me a rental car at no charge! Excellent customer service!! Christine was great! More

by valkay810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
October 26, 2020

Was very pleased with quick turn around time. Was slightly puzzled, however, to see staff in the intake area not wearing masks. They put them on when entering the waiting room, but took them off wh More

by RASTATTER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't see the person here.
October 26, 2020

Christine did an excellent job. Great customer service skills and business friendly demeanor. Very knowledgeable and helpful in making the correct tire choice. She’s a real asset on the Sunnyside team. More

by JAMES.DUFFY1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
October 26, 2020

Very satisfied, friendly, polite personal working there , waiting area is always nice and clean , car is always clean when I get it back , very satisfied. More

by spercel
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
October 26, 2020

This oil change went much better than my previous one. I came four stars instead of five since the vending machine was inoperable. The waiting area was clean and comfortable. More

by lshearer15664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
October 26, 2020

I have come here since 1987 and have been happy with every car and the service I had. Keep up the good work!! Wow to a job well done!! 👍😊😊👍 More

by SESPICER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know his nsme
October 26, 2020

Sean my service writer was awesom. Kept me in the loop about my truck repairs and when I could expect it back. My experience with the service dept was excellent! More

by ADAMH240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradish
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