
Westside Toyota
North Olmsted, OH
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Always professional Waiting area very comfortable. glad you have TV. I'm handicapped so I can manage to wait with a cup of coffee. Never any problems. thanks you have TV. I'm handicapped so I can manage to wait with a cup of coffee. Never any problems. thanks More
We waited 2 hours for a tire to be plugged. We had an appointment. Then a service writer told me it takes an hour to an hour and a half to plug a tire. Then another gentleman interrupted and said we wait appointment. Then a service writer told me it takes an hour to an hour and a half to plug a tire. Then another gentleman interrupted and said we waited too long and gave us the work for free. Usually not like this. More
Professional, courteous service from a friendly and attentive staff. Car was in for routine maintenance and received very complete care. Will gladly return here again. attentive staff. Car was in for routine maintenance and received very complete care. Will gladly return here again. More
The process was simple enough, it took around 21/2 hours to by a used car. The only problems where they couldn’t show me how-to take the top up or down on the Jeep. But I guess that’s ok after all they are to by a used car. The only problems where they couldn’t show me how-to take the top up or down on the Jeep. But I guess that’s ok after all they are a Toyota dealer.the only real problem was know one said anything about it having only one key , and not even offering to help get another key( 2nd keyscost $125) More
Thank you for an effortless car buying experience. I will recommend sunnyside Toyota in the future. I am very happy with my 2017 rav 4 will recommend sunnyside Toyota in the future. I am very happy with my 2017 rav 4 More
The service is prompt and the people are pleasant. I have had no cause for complaint and continue to come back because of the positive experience. have had no cause for complaint and continue to come back because of the positive experience. More
Service group is a selling tool for the dealership. Always willing to answer questions clearly. Has been a pleasure dealing with them for 15 years, even when they advised me to retire my 2004 4-Runner Always willing to answer questions clearly. Has been a pleasure dealing with them for 15 years, even when they advised me to retire my 2004 4-Runner due to holes in the frame. I bought a new one largely on the strength of the service relationship. More
I have always enjoyed prompt and thorough service. All of the customer service representatives are helpful and cordial and the waiting area is very comfortable. the customer service representatives are helpful and cordial and the waiting area is very comfortable. More
Went in for simple oil change checking out the service rep said that will be 34.99.I told him that can't be correct my car takes synthetic oil. Rep said service must have written invoice wrong. I asked ho rep said that will be 34.99.I told him that can't be correct my car takes synthetic oil. Rep said service must have written invoice wrong. I asked how do you know that? He called service and asked "The silver camry 054 you put synthetic oil in right. Iguess his response was yes. I felt the right question should have been what type of oil did you put in the silver camry.Honestly I really don't know what oil is in my car. I was there nearly 2 hours for a simple oil change. Time to find another place to service my car after 9 years with Sunnyside. More