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Whaling City Mazda
New London, CT
142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 142 reviews
June 17, 2020
When I go into Waling City Ford it’s like walking into my neighbors house.I know most of them and even if they don’t know me they act like they do. Dealing with Dan is really easy he treat us like real frien neighbors house.I know most of them and even if they don’t know me they act like they do. Dealing with Dan is really easy he treat us like real friends. Aaron always says hello and I feel like I can always talk to him.And Jeff and Tim are very helpful. I know this is their jobs but I don’t feel like I’m being sold. More
by mbedri
Employees Worked With
Aaron Borsher, Daniel Corriveau, Timothy Laducer, Jeff Janssen, Rachel Natiello
June 01, 2020
Great to work with, he was very informative about the vehicle, he went through all the features with me, I would recommend Mitch to my friends and family vehicle, he went through all the features with me, I would recommend Mitch to my friends and family More
by sandra_mccabe
Employees Worked With
Terrance Mitch Maher
May 29, 2020
I came to Whaling City hoping to make a deal on a trade in and new car sale and I left disappointed and unimpressed. The salesman, Joe Lamonica, came across as a nice guy, but was not particularly knowledg in and new car sale and I left disappointed and unimpressed. The salesman, Joe Lamonica, came across as a nice guy, but was not particularly knowledgeable on the various options and features of the car I was interested in. He frequently turned to the list on the window sticker to answer my questions. We proceeded to go back and forth negotiating the price for my trade in, and I felt like I was being made to fight tooth-and-nail to get a fair deal. They were completely unwilling to move at all on the price of the new car (at MSRP) based on the apparently huge favor they were doing me in offering a fair price for my trade in. Pricing details felt convoluted and too much emphasis was put on the additional fees which made bargaining confusing. I was also lead to believe that the 0% financing and $1500 loyalty rebate offered by Mazda were not normally able to be combined, which was just wrong outright. I went to another dealer and easily got a better price for both my trade in and the new car sale without the hassle I experienced here. More
by jordanJC4
Employees Worked With
Joseph Lamonica
May 08, 2020
Dan Corriveau was very pleasant to work with. He went through all of the car’s features without talking down to me. I didn’t feel pressured to purchase. Working with him to negotiate a price I felt comfo through all of the car’s features without talking down to me. I didn’t feel pressured to purchase. Working with him to negotiate a price I felt comfortable with wasn't stressful. When the dealership got very busy toward the afternoon, Dan made sure to sincerely apologize when he was held up with another customer. One thing I will point out (nothing to do with Dan) I was contacted several times via email to come in for a test drive, confirmed and reconfirmed my appointment. When I came in it was like no one knew I would be there. I started to feel very anxious and almost left after spending a good amount of time just awkwardly standing in the lobby. It was a little uncomfortable- oh well I’ll blame it on the Coronavirus. Thanks for a great experience Dan- I love my new car!! More
by I.M.
Employees Worked With
Daniel Corriveau
May 04, 2020
Amazing dealership I felt very comfortable with my Amazing dealership I felt very comfortable with my entire purchase Staff is super friendly and accommodating Great team I was completely satis Amazing dealership I felt very comfortable with my entire purchase Staff is super friendly and accommodating Great team I was completely satisfied with my transaction. I highly recommend whaling city Will continue to do business with them in the future 10 gold stars More
by sherri
Employees Worked With
Fileppo , Zachary Skinner
May 01, 2020
I had an excellent experience, even though it’s during this pandemic, my salesperson was very kind and welcoming. He had my best interest in mind. I will definitely recommend Whaling City. this pandemic, my salesperson was very kind and welcoming. He had my best interest in mind. I will definitely recommend Whaling City. More
by vdemeyer
Employees Worked With
Daniel Corriveau, Alyssa Egan, Rachel Natiello
April 22, 2020
Pleasure It was a good working with Zach. Everyone we dealt with made or experience as easy as possible. Considering the pandemic issues we can’t complain abou It was a good working with Zach. Everyone we dealt with made or experience as easy as possible. Considering the pandemic issues we can’t complain about how we were treated. Staff was knowledgeable and made experience as fun as possible. More
by Jeffrouthier
Employees Worked With
Rachel Natiello, Zachary Skinner
March 22, 2020
Staff was enthusiastic, knowledgeable, and friendly, not pushy. Made it clear that it’s not just a sale and on your own, but that they are there to support you post purchase. pushy. Made it clear that it’s not just a sale and on your own, but that they are there to support you post purchase. More
by Brianlottridge
Employees Worked With
Darnell Williams, Daniel Corriveau, Alyssa Egan, Patricia Smith
February 28, 2020
Buying a car isn't like it used to be. The age of the greased back hair, sleazy, looking to make a quick buck off commissions is over. At least at Whaling City Mazda it is. From literally the second I pa greased back hair, sleazy, looking to make a quick buck off commissions is over. At least at Whaling City Mazda it is. From literally the second I parked my sweet soccer mom mini van to hitting that gong, I have nothing but a 10 out of 5 star rating especially for the salesperson that helped me Joe Lamonica. I arrived with my mother with the typical insecurities and concerns anyone does going to a new dealership where they're unsure, but his smile and charm immediately made us both warm up to him and he helped us through the whole process. He did phenomenal taking care of both of us, answering any and all questions, educating us both on the car, warranties and anything additional (such as the Glasscoat) and getting a very good rate. I will definitely be coming back for future vehicles and sending everyone I can to Joe to purchase a car from him. I unfortunately forgot her last name but Jamie also helped us immensely. Going over the numbers and transfer of titles, she even did my mother and I a huge favor by backtracking a little bit to add me as a cosigner for the car. Nothing but very high remarks from me and my mother! :) More
by Dan Smola
Employees Worked With
Joseph Lamonica
