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Whaling City Mazda

New London, CT

4.5
142 Reviews

567 Colman Street

New London, CT

06320

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Showing 142 reviews

February 22, 2020

The sales associate, Mitch Maher, was very knowledgeable about the vehicle I was interested in. He demonstrated many aspects of the car and provided good detail. He was also very accommodating by showing More

by deb.aubin
Recommend Dealer
Yes
Employees Worked With
Aaron Borsher, Terrance Mitch Maher
February 20, 2020

They answered my questions and made my first deal special i felt welcomed like I mattered.i will be telling other friends about the great experience I had. More

by Damidnightsunz2
Recommend Dealer
Yes
Employees Worked With
Darnell Williams, Patricia Smith
February 11, 2020

A very good car buying experience. As a former president and CEO of a technical sales and marketing company, I like to think a know a thing or two about the sales process. Our sales pr More

by Roger Field
Recommend Dealer
Yes
Employees Worked With
Darnell Williams, Daniel Corriveau
January 29, 2020

Simply outstanding This was our first purchase from Whaling City Mazda. The experience was fantastic. Our salesperson, Daniel Corriveau was outstanding. He provided an e More

by Al R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Williams, Daniel Corriveau
January 29, 2020

Tyler C was my salesman and I couldn’t be happier. He listened to my needs and wants in my new car and completely delivered. More

by Cassandra H
Recommend Dealer
Yes
Employees Worked With
Darnell Williams, Bruno Aparicio, Tyler Contillo
January 23, 2020

I would highly recommend Whaling City to anyone. From the first contact, the follow up, professionalism and courtesy were top notch. Phillipo and Alberto went above and beyond to get my car ready quickly. Th More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Phillipo, Alberto Santana
January 20, 2020

Excellent Sales and management staff were very friendly, knowledgeable and professional. We felt that we were treated very fairly and were informed well about More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Lamonica
January 16, 2020

From manager Filippo to sales person Patricia, pleasant, polite, professional buying experience. Whole staff welcoming , friendly and knowledgeable. Happy with my purchase. Would recommend dealership. More

by Kat50souz
Recommend Dealer
Yes
Employees Worked With
Filippo Machionne, Patricia Smith
January 07, 2020

Working with Angel in sales was great. He was so helpful with pricing, negotiating when we decided to make an offer, and offering information on car features. Would love to work with him again, but plan on More

by Michelle & Andrew P
Recommend Dealer
Yes
Employees Worked With
Angel Torres
January 02, 2020

Finance guy deliberately put me in a higher interest rate! Finance guy deliberately put me in a higher interest rate than I qualified for. Only good thing is i did negotiate the price prior to arriving at dea More

by Dan
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Burden, Bear Dalton
Feb 25, 2020 -

Whaling City Mazda responded

Dear Customer, We Apologize that you feel poorly about your purchase at Whaling City. Luckily, the Finance Manager that was here is no longer with us, one of the sales employees tagged is no longer with us and the other tagged employee doesn't work with customers. We hope that you give us a shot next time so we may provide you with the right experience. Again, please accept our apologies for the way you feel about your purchase with us. Regards, ~The Whaling City Team

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