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White Bear Acura Subaru

Vadnais Heights, MN

4.8
7,079 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,079 reviews

March 25, 2021

I tried to book an appointment online. The website indicates you can do so. I got an email say my request was received and somebody would contact me. I got a follow up email asking how to contact me. More

by Alex P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nancy, Customer Care Assistant
March 25, 2021

Went there for a post purchase inspection oil change and alignment. I purchased my Forester from another dealership but I wanted a Subaru dealer to look at it. WB Subaru is clean, the staff is friendly, hel More

by BALL_O_FIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad our service team was able to provide a good experience for you and that they were able to address all your concerns on your vehicle. Please contact our service manager Donovan in regards to your alignment being off if you'd like us to look further into it. Thank you for your support and we look forward to seeing you again in the future.

March 25, 2021

I hate these surveys! I feel forced to rate everyone exceptional. There is no reason why this has to be 25 words long. again forcing me More

by NALANE651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

White Bear Acura Subaru responded

Thank you for your feedback. Unfortunately, the 25 word minimum is enforced by DealerRater and not White Bear Acura Subaru but we understand your frustration. Thank you for your support and your business.

March 25, 2021

Very courteous and professional personnel. Easy to deal with in every aspect. Promised follow up training on the vehicle features was a little slow in coming however. I had to actually make the contact whe More

by DELHIRSTEIN
Recommend Dealer
Yes
Employees Worked With
Kevin Schaefer, Sam Basho
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad you had a good overall experience. Thank you for your feedback on the follow-up as well. Thank you for your support.

March 24, 2021

Everything was fantastic from beginning to end! I would highly recommend Bryce Bachman and Luther Accra for your car buying needs. I was treated extremely well, helped promptly and placed in a vehicle that More

by amanda.adkins2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Bachman
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad Bryce was able to provide a good experience for you and that he was able to help find the best vehicle for you. Thank you for your support and congratulations on your new car!

March 24, 2021

Always very satisfied with my service appointments. Excellent customer service. Very professional and courteous staff on all levels. Very clean and modern facilities. Not the closest dealership but wel More

by PETERSONRON52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad our service team has always been able to provide a good experience for you. Thank you for your support and for making the trek to see us!

March 23, 2021

My fiance had purchased a used Cadillac here along with an extended warranty, and of course, some of the sensors started flashing (ABS, All Wheel Drive, Etc). He brought it in, and they fixed it, but the e More

by Cyndi F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Brummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad Donovan and the rest of our service team were able to provide a good experience for you and that they were able to address the issues with your Cadillac. We take our guests' satisfaction very seriously, so we try our best to go above and beyond when helping them. Thank you for your support.

March 23, 2021

This was our second buying experience at Luther White Bear Subaru and the whole experience was exceptional. Sales and service at this dealership is very professional. More

by pannyehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayde Przybylski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Johnson
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad both our sales and service team were able to provide a good experience for you. Thank you for your continued support.

March 22, 2021

They always provide good service with a friendly atmosphere. Their waiting area is top shelf and they had good social distancing with all of their employees wearing masks. I definitely would buy a More

by HAMMESJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us. Our guests' safety has always been our top priority and is especially so during these trying times. Thank you for your support.

March 22, 2021

Just came in to have my tires inflated and they addressed it promptly. Even had my car washed! Always been treated quickly without any problems. More

by anbroth1544
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Buckles
Mar 26, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that our service team was able to get you back on the road in a timely manner. Thank you for your support.

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