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White Bear Acura Subaru
Vadnais Heights, MN
7,097 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,097 reviews
December 30, 2020
Gave our info when we arrived. Had to sign something before we could test drive and told we could only take it for 20 minutes. Paper on the car and online listing clearly stated there was a warranty, b before we could test drive and told we could only take it for 20 minutes. Paper on the car and online listing clearly stated there was a warranty, but supposedly didn’t apply when it came time to purchase the car. Shady tactics. More
by MR.MAC.HUNTER
Verified CustomerEmployees Worked With
Bryce Bachman
December 29, 2020
This place was the best I’ve ever delt with we were taking care of instantly. Pia is a great leader he runs a great place. taking care of instantly. Pia is a great leader he runs a great place. More
by TJACOB
December 29, 2020
I keep coming back to this same dealership for both service and sales because they are so pleasant and make everything so easy. Always a good experience. Seth Van Der Loop is genuinely nice and helpf service and sales because they are so pleasant and make everything so easy. Always a good experience. Seth Van Der Loop is genuinely nice and helpful. I know I can call him and the dealership's tech people if I have questions or need help. Always love my Subaru! And Subaru's commitment to supporting charities makes a difference to me. This is a responsible company that I want to do business with. More
by joycefortier9
Employees Worked With
December 29, 2020
Working with Yvonne to finance a 2021 Subaru Forester was a pleasure. She was sweet and went above and beyond to get the numbers to work for the both of us. Would recommend Yvonne to anyone looking to purcha a pleasure. She was sweet and went above and beyond to get the numbers to work for the both of us. Would recommend Yvonne to anyone looking to purchase a vehicle. More
by CXiong
Employees Worked With
December 29, 2020
Everyone that I worked with was really friendly and willing to work hard to get me the price, interest and payment that I wanted to get the car that I wanted. Totally awesome that I was able to get a willing to work hard to get me the price, interest and payment that I wanted to get the car that I wanted. Totally awesome that I was able to get a Crosstrek in an actual 6-speed manual!! Love Subaru!! More
by KLWESTER
Employees Worked With
December 28, 2020
This was my third Subaru that I purchased with Seth Vander Loop's help. He remembered exactly what my preferences were and made the purchase very straight forward. Vander Loop's help. He remembered exactly what my preferences were and made the purchase very straight forward. More
by hbantli1
Employees Worked With
December 28, 2020
My car wouldn’t start over the course of 4 days. I was finally able to get it started and called the dealership service department who told me to bring the car in for a diagnostic check. When we brought t finally able to get it started and called the dealership service department who told me to bring the car in for a diagnostic check. When we brought the cat in, the service department looked at the battery, starter, and alternator and said nothing was wrong the the car and wouldn’t run a diagnostic check on it because “nothing would be wrong with the car”. If I wanted a diagnostic check, it would cost me. I have a 2017 MDX under warranty, it would have been easy to just run the check because when my car wasn’t starting, Acura was going to tow it to the cities, all 200 miles there. The frustration stems from when I was instructed by someone when I made the appointment to bring the car in because of the days of trouble I had. I live 230 miles/4 hours away from the nearest Acura dealer. If I was told on the phone that nothing would’ve been done for my car, I would’ve saved myself the 8 hour round trip. Please have the service department on the same page about what services will or will not be provided before someone else makes an 8 hour, futile trip. More
by MICHVNGUY
Employees Worked With
Jake Buckles
December 28, 2020
Our purchasing process was fine. The man who helped us was fine, new, but fine. My concern was that their Covid precautions were sub-par. Many of the men walking around didn't have their mask covering t was fine, new, but fine. My concern was that their Covid precautions were sub-par. Many of the men walking around didn't have their mask covering their nose or weren't wearing one at all? The man helping me buy my car had me type on his computer without offering hand sanitizer. I'm not super paranoid about covid but I judge a business based on their precautions. I still bought the car because it was the right car. More
by melanie.bakker8
Employees Worked With
December 27, 2020
They're very patient and helpful. I felt very confident that I made the right choice, and secure and safe in my Forrester. Thanks guys that I made the right choice, and secure and safe in my Forrester. Thanks guys More
by SUMMERSKIESBUTTERFLIES
Employees Worked With
December 27, 2020
Jake was Great! But as of Xmas eve it was towed to St. Cloud subaru!!! Not feeling to good about this car. Had it jumped 3x total! Sheryl Wuollet Cloud subaru!!! Not feeling to good about this car. Had it jumped 3x total! Sheryl Wuollet More
by SHERYLW797
