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White Bear Acura Subaru

Vadnais Heights, MN

4.8
7,201 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,201 reviews

October 03, 2019

Below Potential Voice command is still iffy. The tail left pipe still rattles and is not firmly in place.There really is no more to say, No more. More

by acmint
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Peng Lee
Oct 08, 2019 -

White Bear Acura Subaru responded

We are disappointed to hear about your recent service visit. Please contact our service manager Donovan Brummond at (651)-481-7000 to discuss this further. Thank you.

October 03, 2019

First time new car! I decided after 2 car accidents, where other drivers were completely distracted, it was time for me to find a very safe vehicle. Research directed me More

by SARAHR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Medvec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hewson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

White Bear Acura Subaru responded

Thank you for the great review. We are so glad you enjoyed your experience with Jacob and the team! We wish you many happy miles in your new Impreza!

October 03, 2019

Impressive facility & staff! This was my first-ever NEW car experience. Didn't know what to expect. My husband urged me to look at Suburu because of their superior safety featur More

by TFDF2005
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hewson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rae Walls
Oct 08, 2019 -

White Bear Acura Subaru responded

Thank you for the great review! We know you will love your Forester! Don't hesitate to ask if you have any questions about your new vehicle.

October 03, 2019

New Outback 2nd purchase from Matt. Service and vehicle selection was great both times. Very knowledgeable, professional and courteous. To top it off I love m More

by CRAIGC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fox
Oct 08, 2019 -

White Bear Acura Subaru responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

October 03, 2019

Great vehicle service, bad customer service I have owned my Subaru through white bear Acura for two years now. I’ve needed to bring my vehicle in four times and each time I haven’t been able to More

by JAKELEWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Bwabye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

White Bear Acura Subaru responded

Thank you for bringing this to our attention. Our team works diligently to provide the best possible customer experience, so this is of great concern to us. We appreciate your review, and will use your feedback to improve our services going forward!

October 03, 2019

new car protection package as a senior, i have seen many service depts. over the years. i am hard to impress, yet i will say the the service dept. at white bear subaru is the be More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Ryan Siv, Hosam El-Hammamy
Oct 08, 2019 -

White Bear Acura Subaru responded

Thank you for your kind words about our service department. We are pleased that you had a great experience, and look forward to serving you again in the future!

October 03, 2019

My service advisor Lucas Lien was friendly and very knowledgeable. They got me in and out super fast. Very happy with how easy this experience was. More

by berettajohnny85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

White Bear Acura Subaru responded

Thank you for choosing White Bear Acura for your service needs and taking the time to share a review. We appreciate the feedback! We hope to see you again!

October 03, 2019

OilChange The technician never informed about my radiator was having issues. I have been coming to this service center for years so I am very disappointed More

by yacin74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dee Dhanraj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

White Bear Acura Subaru responded

We apologize for your recent service visit. Please contact our service manager Donovan Brummond at (651)-481-7000 to discuss this further. Thank you.

October 03, 2019

Well run,good people Had a great experience with this dealership. My family comes from the auto business and I explained this to the manager Pia on my first visit. He tr More

by gt35065
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pia Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy was very good too, was either Chang or Peter, Jay Smith
Oct 08, 2019 -

White Bear Acura Subaru responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

October 02, 2019

Vibration Elimination on my 2018 ACURA RDX I brought my Certified 2018 ACURA RDX in for an oil change & asked the service Technician to check for vibration in the front end. To me it appeare More

by Jim N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Brummond, James Burton
Oct 04, 2019 -

White Bear Acura Subaru responded

We appreciate your business and the time taken to share this review. Your feedback is important as we strive for a truly exceptional experience. We look forward to your next visit!

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