
White Bear Acura Subaru
Vadnais Heights, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Oil Change I came in for the second oil change on my new vehicle. Everything was done quickly. They were unable to wash my car & did not vacuum or clean my floor I came in for the second oil change on my new vehicle. Everything was done quickly. They were unable to wash my car & did not vacuum or clean my floor mats. I have a service plan, so oil change was supposed to be no charge. I told the associate this at the beginning because financing had warned me that service may not remember and try to charge me. Sure enough, as I was leaving, the bill was charged to me & I had to remind them again to remove the charge, as I'm already paying $800 per year for the service fee. It's frustrating that I'm paying so much for service fees on a brand new vehicle & there isn't a system in their accounting/billing/xxx software to catch so that I won't be charged for services. Ue did change it once I requested the second time, however it was an additional hassle that slowed down my service. I wish this process was a little smoother. More
Oil change They were very prompt and courteous. They told me my vehicle would be ready in one hour and it was ready in 50 minutes. They explained everything th They were very prompt and courteous. They told me my vehicle would be ready in one hour and it was ready in 50 minutes. They explained everything they did and what they checked. More
great experience leasing new subaru ascent Very professional, courteous. went on test-drive with us (toyota and honda dealers did NOT go on test drive with us). patient, answered all our questi Very professional, courteous. went on test-drive with us (toyota and honda dealers did NOT go on test drive with us). patient, answered all our questions. gave us very good price, no hassle, easy to work with. Chris Her was great. will do business with them again most likely. More
Tire swap Quickly and cost-effectively swapped out my summer tires and swapped on my winter tires. Very friendly and courteous staff. I would definitely recomme Quickly and cost-effectively swapped out my summer tires and swapped on my winter tires. Very friendly and courteous staff. I would definitely recommend again. More
Goes above and beyond! Ue Vang is my go to employee for servicing my outback. He always gives 110% to his customers! Excellent Service every time! Thank You Mr. Vang Ue Vang is my go to employee for servicing my outback. He always gives 110% to his customers! Excellent Service every time! Thank You Mr. Vang More
Seeing Red (and two pros get all the credit) Stopped in to see if a hard-to-find Red 8 passenger Ascent Limited was available to replace a 2016 Outback. Moe Hawaili thoughtfully pointed out the p Stopped in to see if a hard-to-find Red 8 passenger Ascent Limited was available to replace a 2016 Outback. Moe Hawaili thoughtfully pointed out the pros and cons of 7 versus 8 passenger models, willingly located an 8 passenger with the equipment we wanted in Southeast MN, AND arranged to have a trailer hitch installed before we took delivery. Chang Her patiently explained how leasing was a better alternative than outright purchasing for our situation, answered our questions thoroughly and worked out a lease that works for us. No pressure, just a pleasant experience all around! More
Good experience They performed the safety recall in the prescribed time. They also went beyond by cleaning the floor mats that had a lot od firt from construction ne They performed the safety recall in the prescribed time. They also went beyond by cleaning the floor mats that had a lot od firt from construction near home. More
Another pleasant experience I have purchased five MDX’s over the years from White Bear Acura and have found them to be an honest and trustworthy dealership willing to work with t I have purchased five MDX’s over the years from White Bear Acura and have found them to be an honest and trustworthy dealership willing to work with the customer to best fill their needs. Buying a car can be a daunting experience at some dealerships, but it is relaxed and pleasant one here. More
Sam was easy to work with and made this major purchase an ea This is a good product being sold by competent people. There is no pressure to buy just an attitude of "How can we help you?" This is a good product being sold by competent people. There is no pressure to buy just an attitude of "How can we help you?" More
Woodbury One I just Leased a new 2019 Subaru Outback Touring working with Sam was very easy he is extremely knowable answering all my questions. This is my first t I just Leased a new 2019 Subaru Outback Touring working with Sam was very easy he is extremely knowable answering all my questions. This is my first time leasing but it is my 4th Subaru Outback I have purchased from White Bear Subaru they are a great company to work with and take exceptional care of their customers. Their Service department is also great they have always treated me great. More