White Bear Acura Subaru

Nicest staff, nicest waiting area of all time! The location is easy to get to, service entrance is clearly marked and the waiting area is spacious and clean. The TV's are not too loud, but the imag The location is easy to get to, service entrance is clearly marked and the waiting area is spacious and clean. The TV's are not too loud, but the images are state of the art. More

Painless When my car needed to be in the shop for over 3 hours for new tires and winterizing services, they arranged for a ride home where I was able to get th When my car needed to be in the shop for over 3 hours for new tires and winterizing services, they arranged for a ride home where I was able to get things done during that time, and then when the car was finished, they sent a driver to pick me up. My car was ready and waiting for me. I really appreciated not having to waste all that time sitting in the waiting room while this work was done. More

Suburu Ourback purchase Julius was wonderful!! The car is great, still learning some of the features. Julius did a very good job of covering all of the features and getting Julius was wonderful!! The car is great, still learning some of the features. Julius did a very good job of covering all of the features and getting us a very good price. Only hiccup in our experience was that Landon said our % would drop from 3.24 to 2.99 when he heard from the bank which was not the case. When the bank called about payment preferences, I asked about the percentage drop and they said they would grant 2.99 interest and that we had to go back to the dealer to sign new paperwork. Landon told us that the Wings made a mistake which was not exactly our understanding?? More

The Sales Team were very helpful. Yvonne was great and took the time to gather the correct information to the many questions I had. I appreciated her honesty and patience!! Her atten Yvonne was great and took the time to gather the correct information to the many questions I had. I appreciated her honesty and patience!! Her attention to detail was impeccable! Thanks for all your help! P.S. It was great to meet Sam S. too! More

Superb! Already looking forward to our next Subaru purchase. My wife and I had a wonderful experience buying from White Bear Subaru. Shea was a great help as he was very kind and knowledgeable of the new 2019 As My wife and I had a wonderful experience buying from White Bear Subaru. Shea was a great help as he was very kind and knowledgeable of the new 2019 Ascent we purchased. The overall process was a bit long (typical for buying a new car) but we given bottled water during the process and while waiting for Financing were able to wait in there wonderful lounge area. When the purchase was complete Shea guided us to our new car and spent some quality time going over some more feature. Simply put a great experience! More

Oil change Service rep. Was very helpful and friendly. He took time to answer my questions. Waiting area is very nice, coffee and muffins were hit the spot. Service rep. Was very helpful and friendly. He took time to answer my questions. Waiting area is very nice, coffee and muffins were hit the spot. More

Excellent everything Seth was the consummate professional who made things efficient; clear and easy. Excellent individual to work with if you want a great deal with no ne Seth was the consummate professional who made things efficient; clear and easy. Excellent individual to work with if you want a great deal with no negotiation and maximum process speed. More

#3 Subaru I now own my third Subaru Forester. This is the 2nd one I bought from White Bear Acura Subaru, from the same salesman, Sam Basho. He is the absolute I now own my third Subaru Forester. This is the 2nd one I bought from White Bear Acura Subaru, from the same salesman, Sam Basho. He is the absolute best salesperson I have ever worked with. He definitely works for the customer. Polite, Patient and very thorough. I upgraded to the 2019 Touring Forester. It has a lot of upgrades and Sam took time at the end of his very busy day to explain everything I needed to know to drive my new vehicle home safely. In 2 weeks I will be contacted to come back in for additional help and to answer other questions that I might have. I had my previous Forester for 5 YEARS AND ONLY USED THE SERVICE DEPT WHEN I HAD TO BRING IT IN FOR A RECALL. THEY ALSO WERE GREAT TO WORK WITH. More

Great experience From the moment I drove in, Jordan greeted me, did the paper work, and dealt with a seat replacement issue. He was courteous and helpful. As a matter From the moment I drove in, Jordan greeted me, did the paper work, and dealt with a seat replacement issue. He was courteous and helpful. As a matter of fact, I have used your service for over five years, and this has to have been one of my best experiences. Thanks to Jordan. More

New car purchase The sales people I worked with were very helpful and not pushy they explained things about the car very well the finance person explained the costs an The sales people I worked with were very helpful and not pushy they explained things about the car very well the finance person explained the costs and extended warranty options very well also More