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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,973 Reviews

3,973 Reviews of White Bear Acura Subaru - Service Center

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July 26, 2021

This is the second time in a row we’ve been in and you have been “unable to find” our tire warranty. What a scam. The communication between departments is so poor. I will never come to this Subaru dealers More

by baronvonsnack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Hewson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

Infotainment center froze to on position and threatened to ruin my battery. Acura, first, reset it, then put it on critical list and got new part within days. Great, fast service! More

by elizabo48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hanson
Jul 26, 2021 -

White Bear Acura Subaru responded

That's good to hear. We're glad our team was able to fix your infotainment system promptly. Thank you for your support!

July 24, 2021

I recently had my car serviced at the White Bear dealership quick lane. I got in right away, the service was completed early, the staff was very pleasant and professional. More

by Jnahimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Jesse Wood
Jul 26, 2021 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to get you back on the road in a timely manner. Thank you for your support!

July 23, 2021

The White Bear Subaru Team is always professional and helpful. The store is nicely laid out and they provide great service. I would definitely recommend this facility to my Friends and Family! Thank More

by OVIONE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love
Jul 26, 2021 -

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. Thank you also for your support!

July 23, 2021

Very satisfied with everything. Service was handled promptly, cost of work done was reasonable, car was clean when it was returned and the charges were explained. More

by richards27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Jul 26, 2021 -

White Bear Acura Subaru responded

That's good to hear. We're glad everything was satisfactory for you. Thank you for your support! We look forward to seeing you again in the future.

July 23, 2021

Great service.. easy to make an appointment.. good pricing.. because it took longer than they said I got a discount which was appreciated. The waiting room is great too!0 More

by debbyhlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles
Jul 23, 2021 -

White Bear Acura Subaru responded

We're glad you had a good overall experience despite have to wait a little longer than expected and it's always nice to get a discount. Thank you for your support!

July 23, 2021

Have your dealer listed financing person name Kevin in the survey. The salesman Sam was very knowledgeable about the cars and provided the service for us. More

by GAONVANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t see your finance Kevin…, Sam Basho
Jul 26, 2021 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you. Kevin Shafer was added to our employee list, please allow up to 48 hours for that to take effect if you'd like to add him to your review. Thank you for your support and congratulations on your new car!

July 23, 2021

I had my appointment in June & was very pleased with the service I received. Doug went above & beyond & took care. I would recommend Doug to others. More

by chitra_burju
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Hanson
Jul 26, 2021 -

White Bear Acura Subaru responded

We're glad Doug provided a good experience for you. Thank you for your support!

July 22, 2021

It was good and better than then I expected.. they answered all the questions and concerns that I got.. and the staffs are very professional and friendly.. More

by aidenninh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Jul 23, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to address all your concerns. Thank you for your support!

July 21, 2021

Brought the car in for a recall for loose/missing bolt. Bolt was fine. Friendly, knowledgeable, patient - did their jobs very well. Even washed the car. Thanks, guys! More

by The Cat Rancher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

White Bear Acura Subaru responded

We're glad to hear everything was fine with the recall. Thank you for your support!

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