Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,923 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,923 Reviews of White Bear Acura Subaru - Service Center
Sort by
Verified Customer
Helpful June 25, 2021
Great customer service in general. Appreciate that I was kept informed thoughout the process of having my Outback repaired. kept informed thoughout the process of having my Outback repaired. More
by tsjthompson@gmail.com
June 24, 2021
Once again awful service. 2 trips to get a tires changed. Had to order two times. They had no idea what tire to order for a 2018 wrx, even tho they are a Subaru dealer. Took 2 months to get a tire. Got the Had to order two times. They had no idea what tire to order for a 2018 wrx, even tho they are a Subaru dealer. Took 2 months to get a tire. Got the wheel back and the perfect timing has scratches on it. Will not do business with wb Subaru anymore. It’s been one issue after another More
by caleballandonaldson
Employees Worked With
Nicole Love
June 24, 2021
So disappointed. We have come here for over 15 years, but will never come back. We brought our car in for a recall and we’re told our brakes needed to be repaired. We asked to have them repaired, but t but will never come back. We brought our car in for a recall and we’re told our brakes needed to be repaired. We asked to have them repaired, but the tech didn’t have them fix the brakes. Then when we told them that we still wanted the brakes repaired they said that the techs had all gone home. We would have to take another day off of waits to fix our car. Goodbye White Bear Subaru. More
by Dwoodsweis
Employees Worked With
June 24, 2021
Scheduled an install of a remote The system was not tested before returning my car to me. Remote system does not work. tested before returning my car to me. Remote system does not work. More
by SUBARU0
Employees Worked With
June 24, 2021
In addition to individual excellence in both knowledge and performance of their respective job titles at this dealership, the thing that really sets them apart (in my opinion) is the gold-standard transit and performance of their respective job titles at this dealership, the thing that really sets them apart (in my opinion) is the gold-standard transitions between teammates. Each person at the shop knows exactly who you should be working with to get your request done in the most timely, cordial and efficient manner ... and they walk you over to that person and introduce you. I was never left "hanging" or waiting for someone. They also have such a strong confidence in their products that they feel "free" to let you browse the showroom without a sales "shadow", though always making sure a rep is available to answer any question or concern. People interacting with other people ... in person ... truly knowledgeable and helpful. Nicely done, White Bear Subaru! I'll be coming back for more ... More
by Charles Patrick Rice
Employees Worked With
Nicole Love, Jesse Wood
June 20, 2021
Everything in terms of repairs and costs set out up front so no surprise. Good service and thus far everything keeps working. Highly professional service department. so no surprise. Good service and thus far everything keeps working. Highly professional service department. More
by larrydanderson
Employees Worked With
June 19, 2021
Always have a good experience whenever I bring car in. Everyone I have dealt with have always been courteous & do a terrific job. Will always recommend the dealership to anyone looking for a car Everyone I have dealt with have always been courteous & do a terrific job. Will always recommend the dealership to anyone looking for a car More
by Mary Haas
Employees Worked With
