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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,973 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,973 Reviews of White Bear Acura Subaru - Service Center
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July 19, 2021
Had bad service issues a year ago and will not bring our car there again. I did bring it in last month because of a recall but thats it. Back in 2016 our salesman was not very customer friendly but we bough car there again. I did bring it in last month because of a recall but thats it. Back in 2016 our salesman was not very customer friendly but we bought the car anyway as we liked the car. I will be going to another Subaru dealership for any service issues. More
by GALGA961
Verified Customer
July 18, 2021
I was in for routine maintenance on my 2020 Subaru Outback Premium. It was without an appointment in their oil change line. It was a Friday and I expected to be waiting. That is how it works. No issue Outback Premium. It was without an appointment in their oil change line. It was a Friday and I expected to be waiting. That is how it works. No issues. I was informed of a potential service issue maybe two more oil changes out. I live in a steep river valley so brake pad wear comes as no surprise. Thanks all for taking my car in on a busy afternoon. More
by BOLTSOUTHEDOOR
Employees Worked With
Jake Buckles
July 18, 2021
Great experience on annual overall checkup of my 2014 Forester in June. Everyone was super professional, knowledgeable, and friendly. As usual, I waited in the reception area, but no cookies this year - Forester in June. Everyone was super professional, knowledgeable, and friendly. As usual, I waited in the reception area, but no cookies this year - hopefully there will be plenty next year! And the car drives beautifully - with <1,000 miles/year on the odo, I should be bringing this wonderful car back for many years to come! THANX! More
by sothe001
Employees Worked With
Jesse Wood
July 17, 2021
Great experience. Done on time ! appreciated the loaner. Then you will never get a review from me. forget the 25 words! Now you have 25 words but maybe my last review! Then you will never get a review from me. forget the 25 words! Now you have 25 words but maybe my last review! More
by billvanesse
July 16, 2021
Dan always greet us with a smile and kindness! Gives honest time quotes for service and makes sure it get something done for me ASAP when I need it most! So appreciated! Nothing better than wonderful cu honest time quotes for service and makes sure it get something done for me ASAP when I need it most! So appreciated! Nothing better than wonderful customer service More
by Amy
Employees Worked With
July 16, 2021
Too expensive. Had the air conditioner charged. They said they couldn't find a leak but on a road trip the next day we quickly found the air conditioner blowing hot air. 95 deg and humid made for a miserable they couldn't find a leak but on a road trip the next day we quickly found the air conditioner blowing hot air. 95 deg and humid made for a miserable trip. More
by JEFFCC933
Employees Worked With
don't know
July 16, 2021
Work was done on time and the cost was very reasonable. I wouldn't have either of my Acura's serviced anywhere else. Luke is easy to work with and very responsive. I wouldn't have either of my Acura's serviced anywhere else. Luke is easy to work with and very responsive. More
by BUD5
Employees Worked With
July 16, 2021
I own two Subaru SUVs (Crosstrek and Forester) and have always been completely satisfied with their service center. The shop is neat and organized. The staff are friendly and courteous. I really appreci always been completely satisfied with their service center. The shop is neat and organized. The staff are friendly and courteous. I really appreciated the Express lane for maintenance. More
by Steve T
Employees Worked With
July 15, 2021
Very nice customer service, work was performed right on time! Good explanation, everything was very clear. Can recommend to others with no problem, thank you! time! Good explanation, everything was very clear. Can recommend to others with no problem, thank you! More
by PALERMO.JUDY
Employees Worked With
Peng Lee
July 14, 2021
Poor communication Didn’t return calls or texts Poor communication Didn’t return calls or texts regarding something left in the loaner that I had- I ended up going over and getting it myself Poor communication Didn’t return calls or texts regarding something left in the loaner that I had- I ended up going over and getting it myself More
by dimorse777
Employees Worked With
Peng Lee
