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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,965 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,965 Reviews of White Bear Acura Subaru - Service Center
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June 29, 2021
Across the board, all personnel I have encountered and interacted with proved knowledgeable and helpful in equal degrees. Couldn't be more impressed on my part! interacted with proved knowledgeable and helpful in equal degrees. Couldn't be more impressed on my part! More
by RDAVIN
Verified CustomerEmployees Worked With
Other Employees :
Nicole Love, Peng Lee, Doug Hanson
June 29, 2021
Service Technition Greg Nichols was terrific. If it was not for him, this would have been a frustrating experience. I had an issue with my Impreza that I found a service bulletin that described the fix and not for him, this would have been a frustrating experience. I had an issue with my Impreza that I found a service bulletin that described the fix and the parts that were required. I made an appointment to have this fixed. When I got to the dealer, I was informed by Greg that they did not have the part and it would take days to get the part. Don't you think that someone would have check to see it they had the part before my appointment. I left the dealer because I did not want to be without a car for days. Greg advised me to call Subaru to see if the repair could be covered since my car had low miles and it was a known problem. Anyway, Greg called back a little later that same day and said that he had tracked down the part at another dealer. If I would bring the car back he would give me a loaner until my car was fixed. It even turned out that Subaru did cover the cost of the repair and I got to test drive a nes Subaru Crosstrek as my loaner. I may have found my next new car. More
by mnlreichert
Employees Worked With
June 27, 2021
The service techs are Helpful, friendly, and the dealership is clean. dealership is clean. More
by 83rdstreet
June 27, 2021
Friendly staff, quality customer service, convenient location. Prices for certain services can be a bit higher than other competitors, but I've been happy with the quality and care of service. location. Prices for certain services can be a bit higher than other competitors, but I've been happy with the quality and care of service. More
by MBRUSTER
Employees Worked With
N/A
June 26, 2021
As always, personnel were pleasant and professional. The oil change was accomplished without problem. However, they failed to fix a problem I presented to them; indeed, they made it worse. Some time ago, I oil change was accomplished without problem. However, they failed to fix a problem I presented to them; indeed, they made it worse. Some time ago, I had my windshield replaced (by Luther Glass). Since that time, the covering for wiring behind the rear view mirror has been loose, and I could not get it to stay in place. The service advisor (I believe it was Jake) told me that Luther Glass would have to fix it. When I next got into the car, the whole covering fell completely off, so now I drive with those very ugly wires exposed and on view until I can hook up with Luther Glass. I am almost positive that White Bear Acura worked on the windshield issue. More
by BERENSLOIS
Employees Worked With
Jake Buckles
June 26, 2021
Fast and efficient service. Very friendly crew. Waiting room clean and spacious. room clean and spacious. More
by Kelly Dillon
Employees Worked With
Other Employees :
Nicole Love, Peng Lee
June 26, 2021
Failed to do the work cleanly. Car had oily hand prints all over it. The lost a valve stem cap and the trailer hitch instal must have been done drunken all over it. The lost a valve stem cap and the trailer hitch instal must have been done drunken More
by jon.pahl
Employees Worked With
Peng Lee
