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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,966 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,966 Reviews of White Bear Acura Subaru - Service Center
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April 24, 2021
The front end continues to make the same noise that has been "fixed" multiple times. This is beyond frustrating! If it weren't for the fact that this is something that should be covered under warranty, I w been "fixed" multiple times. This is beyond frustrating! If it weren't for the fact that this is something that should be covered under warranty, I would take it elsewhere. More
by JCNOSLRAC
Verified Customer
April 23, 2021
Good for my first time. I was a bit lost on how to get my car serviced and had to ask a desk personnel where to go. Would've been nice to have been asked if I needed assistance. car serviced and had to ask a desk personnel where to go. Would've been nice to have been asked if I needed assistance. More
by exudez1
Employees Worked With
Jake Buckles
April 23, 2021
It appeared to be a very busy but efficient and well coordinated service area with vehicles constantly coming and going. Staff presented themselves well acting both friendly, knowledgeable, and professi coordinated service area with vehicles constantly coming and going. Staff presented themselves well acting both friendly, knowledgeable, and professional. More
by JOHNWACHLAROWICZ
Employees Worked With
Other Employees :
Nicole Love, Matt Hanson, Peng Lee
April 23, 2021
Quick service and they cleaned my car inside and out. They found some things that needed work that l was unaware of. There was a safe place for me to wait. They found some things that needed work that l was unaware of. There was a safe place for me to wait. More
by MARYKLEMP
Employees Worked With
April 22, 2021
Easy to schedule, friendly service. Drop off was fast and simple. Work was done while I did errands. Returned to pick up car and had easy check out. and simple. Work was done while I did errands. Returned to pick up car and had easy check out. More
by jolsen4338
April 22, 2021
They put in wrong oil but did give me a loaner. Did not reset the oil change sensor. Said there was a leak but did not do anything about it and told me to take it in to have it looked at. But I did bring i reset the oil change sensor. Said there was a leak but did not do anything about it and told me to take it in to have it looked at. But I did bring it in? To you? Overall disappointed. More
by JESSIEXIONG26
Employees Worked With
Jake Buckles
April 21, 2021
The oil change for my RDX went great. The service department told me they fixed my Apple Car Play but it still doesn't work. Hasn't worked since a month after I bought my car back in July. I guess department told me they fixed my Apple Car Play but it still doesn't work. Hasn't worked since a month after I bought my car back in July. I guess its my fault for not checking it before I left the service department More
by MICHELEVPALME
Employees Worked With
Jake Buckles
April 20, 2021
Dee was able to get my issue with rain sensing wipers resolved. He also ensured the vehicle was washed (I had to dry it myself). Finally, after the test drive, he had the tech fill it with fuel. The o resolved. He also ensured the vehicle was washed (I had to dry it myself). Finally, after the test drive, he had the tech fill it with fuel. The only reason for 4 vs. 5 stars is the 3 separate appointments required to complete the job- a major inconvenience. More
by dahlsx4
Employees Worked With
April 20, 2021
Always great service every time. They are willing to take the extra time to explain things and they always consult with you first before doing anything. the extra time to explain things and they always consult with you first before doing anything. More
by Ash
Employees Worked With
Peng Lee
