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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,969 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,969 Reviews of White Bear Acura Subaru - Service Center
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February 21, 2021
When their is a problem such as a vibrayion noise, White Bear Surbau will not stop until the problem is resalved. Great work and Dee represented the service department at the highest level. Bear Surbau will not stop until the problem is resalved. Great work and Dee represented the service department at the highest level. More
by BACHRIS36
Verified CustomerEmployees Worked With
February 20, 2021
I am always pleased with the service department at White Bear Acura Subaru. I would not make another purchase here because the sales dept. didn't get my used car cleaned up nor could they be bothered to tr Bear Acura Subaru. I would not make another purchase here because the sales dept. didn't get my used car cleaned up nor could they be bothered to try and get a second key for me, but the service department never disappoints. On this visit Dan was helpful. courteous, and transparent about work done on my vehicle. More
by terp3303
Employees Worked With
Matt Hanson
February 18, 2021
Service was quicker than usual, about an hour long with recall part, oil change and tire rotation. Vehical pickup and checkout went smoothly with Ue. recall part, oil change and tire rotation. Vehical pickup and checkout went smoothly with Ue. More
by Xgwbl
Employees Worked With
February 18, 2021
Went in for my first oil change on my 2021 Suburu Ascent. In less than 40 mins I was on my way again! Always wonderful service from Ue and his service team! Keep up the great work guys!!! I appreciate it so In less than 40 mins I was on my way again! Always wonderful service from Ue and his service team! Keep up the great work guys!!! I appreciate it so much!!! More
by vngmaria
Employees Worked With
February 17, 2021
Staff is generally friendly enough but the service quality and prices vary significantly. Every time I come in, a different price is charged for an oil change and if I refute it they lower the price i quality and prices vary significantly. Every time I come in, a different price is charged for an oil change and if I refute it they lower the price instantly. This makes me feel they are intentionally try to rip me off. The last time I was in, I had my tires rotated and inspected and they totally missed a nail that was in my tire as well as a bent rim so looks like I paid for an inspection that never actually took place. These are only some of the bad experiences and misses I've experienced in the last few years. The bad continues to outweigh the good so I will likely not be returning for service in the future. More
by H.S.
Employees Worked With
Do not remember names
February 13, 2021
I always have an excellent experience when I visit the White Bear Acura service department. VERY happy with my 2012 TSX ‘s reliability and performance. White Bear Acura service department. VERY happy with my 2012 TSX ‘s reliability and performance. More
by richardlm_790
Employees Worked With
February 13, 2021
Excelent Dealership - They take care of their people in the service department Even when they are busy they take time to understand and resolve issues the service department Even when they are busy they take time to understand and resolve issues More
by jjg_777
Employees Worked With
February 13, 2021
Everyone I have encountered has been extremely friendly and helpful. It’s just been really frustrating with lack of answers diagnosing my car. I feel listened to, respected, and that my concerns are valued and helpful. It’s just been really frustrating with lack of answers diagnosing my car. I feel listened to, respected, and that my concerns are valued. I definitely feel comfortable coming to the dealership and that the space is very welcoming. More
by KATEKEITA
February 11, 2021
Terrible, after 6+ years of service I’m never going back. What was to be couple hours of quoted work turned out to be minutes but I was still charged outrageously for a job I could have done my self if I’d k What was to be couple hours of quoted work turned out to be minutes but I was still charged outrageously for a job I could have done my self if I’d known. I feel taken advantage of and will be bringing my Subaru somewhere I feel I can trust my mechanics. More
by missabecker
Employees Worked With
