White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,969 Reviews of White Bear Acura Subaru - Service Center
I am always impressed with the service I receive at White Bear Subaru. The staff is knowledgeable and very professional. The waiting area is very nice and welcoming and large enough to socially distance if Bear Subaru. The staff is knowledgeable and very professional. The waiting area is very nice and welcoming and large enough to socially distance if you are going to wait for your vehicle while it is being serviced. More
I’m always happy when I see Matt Hanson is working. I know I’m going to get great customer service and that he’s going to go above and beyond to make sure that whatever service I am having done is going know I’m going to get great customer service and that he’s going to go above and beyond to make sure that whatever service I am having done is going to be done right. He is THE BEST! More
Excellent service, professional courteous staff. Got my car in for service on time and out on time. They explained what needed to be done and keep me informed as my service was completed. Great Dealership car in for service on time and out on time. They explained what needed to be done and keep me informed as my service was completed. Great Dealership! More
The one star review is because they keep sending me email and surveys even though I sold the vehicle several months ago. Every time I try to respond saying I no longer own the Subaru but to no avail. Since t and surveys even though I sold the vehicle several months ago. Every time I try to respond saying I no longer own the Subaru but to no avail. Since this is a survey about the dealership and not the Subaru, which i really liked, a one star for not listening seems appropriate. More
During the years of owning my Subaru Outback that I purchased new in the autumn of 2004 at White Bear Acura Subaru, my Outback continues to appear to remain in "mint condition." The only mistake the d purchased new in the autumn of 2004 at White Bear Acura Subaru, my Outback continues to appear to remain in "mint condition." The only mistake the dealership continues to make is their failure to showcase in their TV commercials the fine features and benefits that their amazing Service Department provides their customers. During one of my scheduled service visits, a man, whose last name is Luther, approached me and apologized for how the back bumper of my Outback had been lightly dinged while it was awaiting an oil and filter change. He then instructed the Service Department to replace the entire bumper at no cost to me. They should have Nicole Love, one of their many loyal and talented Service Department associates, appear in their many TV commercials, to tell her personal story about why years ago she chose White Bear Acura Subaru to be her place of employment. You can buy a Subaru from any one of many dealerships. But when you have it serviced, you can always trust that White Bear Acura Subaru will properly service it in a manner that gives you true peace of mind and well-being. - Paul Johnson, Columbia Heights More
Update was to take 45min took two hours . Oil change another hour. Everybody was apologetic but way to long. Not mad just disappointed. People were very nice. another hour. Everybody was apologetic but way to long. Not mad just disappointed. People were very nice. More
Oil change and update in about 45 minutes. 6th Subaru 3rd from third from this dealer. Onyx is the best I have owned. If I am in the need of another vehicle I will return. I also have a 2014 from here. from third from this dealer. Onyx is the best I have owned. If I am in the need of another vehicle I will return. I also have a 2014 from here. More
A dealership that, for me, has always delivered EXCELLENT service. We now have a new Subaru dealership that's really closer but I'm sticking with White Bear. Great sales experience and great service. service. We now have a new Subaru dealership that's really closer but I'm sticking with White Bear. Great sales experience and great service. More
Very knowledgeable and professional! The vehicle was completed on time and cleaner than it arrive! I greatly appreciate how the Luther team treats their customers! completed on time and cleaner than it arrive! I greatly appreciate how the Luther team treats their customers! More
Accommodating, professional, courteous, thorough, competent-every person involved-both face to face and behind the scenes! I been going to this dealership for over 15 years. competent-every person involved-both face to face and behind the scenes! I been going to this dealership for over 15 years. More