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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,969 Reviews

3,969 Reviews of White Bear Acura Subaru - Service Center

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February 11, 2021

I am always impressed with the service I receive at White Bear Subaru. The staff is knowledgeable and very professional. The waiting area is very nice and welcoming and large enough to socially distance if More

by nancy30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
February 08, 2021

I’m always happy when I see Matt Hanson is working. I know I’m going to get great customer service and that he’s going to go above and beyond to make sure that whatever service I am having done is going More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Feb 10, 2021 -

White Bear Acura Subaru responded

We're glad Matt has always been able to provide a good experience for you and that he exceeds you expectations. Thank you for your continued support.

February 07, 2021

Excellent service, professional courteous staff. Got my car in for service on time and out on time. They explained what needed to be done and keep me informed as my service was completed. Great Dealership More

by Sjerickson9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that our team was able to get you back on the road in a timely manner. Thank you for your support.

February 07, 2021

The one star review is because they keep sending me email and surveys even though I sold the vehicle several months ago. Every time I try to respond saying I no longer own the Subaru but to no avail. Since t More

by hnordin380
Recommend Dealer
No
Employees Worked With
February 06, 2021

During the years of owning my Subaru Outback that I purchased new in the autumn of 2004 at White Bear Acura Subaru, my Outback continues to appear to remain in "mint condition." The only mistake the d More

by PaulJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Matt Hanson, James Burton, Peng Lee, Doug Hanson, Jake Buckles
February 05, 2021

Update was to take 45min took two hours . Oil change another hour. Everybody was apologetic but way to long. Not mad just disappointed. People were very nice. More

by HEIMERL.MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Love, Peng Lee
February 05, 2021

Oil change and update in about 45 minutes. 6th Subaru 3rd from third from this dealer. Onyx is the best I have owned. If I am in the need of another vehicle I will return. I also have a 2014 from here. More

by Wiskota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

White Bear Acura Subaru responded

We're glad you've always had a good experience with us. Thank you for your continued support.

February 05, 2021

A dealership that, for me, has always delivered EXCELLENT service. We now have a new Subaru dealership that's really closer but I'm sticking with White Bear. Great sales experience and great service. More

by gerry.wasiluk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Love, Matt Hanson, Peng Lee
Feb 10, 2021 -

White Bear Acura Subaru responded

We're glad you've always had a good experience with us. Thank you for your continued support.

February 05, 2021

Very knowledgeable and professional! The vehicle was completed on time and cleaner than it arrive! I greatly appreciate how the Luther team treats their customers! More

by BABYSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

White Bear Acura Subaru responded

W're glad you had a good experience with us and that our team was able to get you back on the road in a timely manner. Thank you for your support.

February 05, 2021

Accommodating, professional, courteous, thorough, competent-every person involved-both face to face and behind the scenes! I been going to this dealership for over 15 years. More

by f.patrickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

White Bear Acura Subaru responded

We're glad you've always received a good experience with us. Thank you for your support through the years.

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