Back

White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,974 Reviews

3,974 Reviews of White Bear Acura Subaru - Service Center

Sort by
December 10, 2020

Great service, but rather pricy, more than any other dealership I have used. The other downside is that their emails state that service is needed, but when you ask for a call or an estimate, it doesn't More

by MARK.B.GREGORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manya Love
Dec 11, 2020 -

White Bear Acura Subaru responded

Thank you for your feedback. We do shop our competitors to make sure our pricing is in line. We apologize if the manufacturer correspondence did not spark a return call. Thank you for your patronage.

Dec 11, 2020 -

MARK.B.GREGORY responded

It was not the manufacturer, but the dealership.

December 10, 2020

The employees are friendly and efficient. They are always available and listen to the problem and find solutions. The estimates (if any) are spot on. More

by annienoren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Very friendly staff, professional maintenance staff and facility. Car was returned washed and cleaned inside and out! We'll continue to do business with White Bear Subaru. More

by MMURPH52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Vander Loop
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

I love it there. I may apply for work there. My vehicle seems to run better each time I go in. Even if it's just for an oil change. More

by ARTHURSTANKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Matt Hanson, Peng Lee
December 09, 2020

This was a very pleasant experience in scheduling, dropping-off, getting a price on service I requested, time spent on my vehicle and pick-up. I will use White Bear Acura Subaru in servicing my car ag More

by philipe.coicou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
December 08, 2020

They provided me with a refund for my battery which had failed after only 2 years which l really appreciated.) The service department came up with a satisfactory resolution. I now have enough banked to ge More

by Louis Winslow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nena Downey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hanson
December 08, 2020

I visited White Bear Subaru for a recall of the catalytic converter on my Subaru witch had failed and caused a code to come up on the computer. the converter was replaced but they refused to erase the codes More

by raymondanding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manya Love
December 07, 2020

Everyone was very pleasant. There was something missed on one of our forms and Dan was great and drove to our home to take care of the issue. We also love our Subaru. We had or first oil change, etc. done an More

by loriteggie9066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
December 07, 2020

I’ve always had a great experience when we bring our Acura into the dealership for service. They always make sure we are satisfied with the work. More

by joshfarmer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
December 07, 2020

Great customer service on the phone and at the service department. I waited less than thirty minutes for my vehicle. It was great customer care when the service department came outside to find me to let More

by RCVENTEREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hanson
...
146
...