White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,975 Reviews of White Bear Acura Subaru - Service Center
My RDX had a recall. As is the norm at White Bear Acura, I received excellent service right from the call requesting an appointment and a courtesy car to pickup when the car was ready. Love them!! and my ca I received excellent service right from the call requesting an appointment and a courtesy car to pickup when the car was ready. Love them!! and my car ! More
Very efficient and I was charged exactly what I was told service would cost. However, every time I’m there for service they move the position of my seat, despite repeated requests for them to either not service would cost. However, every time I’m there for service they move the position of my seat, despite repeated requests for them to either not move it or to move it back when they finish. More
Excellent service and follow up. Got the new transmission installed and on my way within 24 hours. Will continue to use the WhiteBear Subaru service. Thanks. installed and on my way within 24 hours. Will continue to use the WhiteBear Subaru service. Thanks. More
Excellent place to both purchase or lease a Subaru with a fantastic service department. The service department is why I continue to be a loyal customer at White Bear Subaru. Thank-you for your attention to fantastic service department. The service department is why I continue to be a loyal customer at White Bear Subaru. Thank-you for your attention to detail, personable service representatives and quality work. I will continue to come back not only for my service, but for my leasing purchases as well. Thanks again! I am looking forward to my next visit. Richard P More
Excellent service, explained everything ahead of time. The car was finished ahead of time and washed. I was given a print out of what was done and what will be needed in the future. The car was finished ahead of time and washed. I was given a print out of what was done and what will be needed in the future. More
I had a good experience with the dealership. The purchase was a fairly cut-and-dried situation. Felt fairly safe regarding Covid19--glad everyone was wearing masks. The only negative was that when I went bac was a fairly cut-and-dried situation. Felt fairly safe regarding Covid19--glad everyone was wearing masks. The only negative was that when I went back later for the "tutorial" with car-expert Matt, he was double-booked and the folks that drove in in front of me were able to keep their appointment with him and I was left having to ask my original sales person to explain car features that I didn't yet understand. The double-booking was not Matt's fault--he was on vacation when I made the appointment, so someone forgot to tell him. I was disappointed--I'd made that appointment with Matt over a week in advance and it wasn't honored. No one could even find a record of it. More
Civic oil change civic washed civic first time excellent I love your service He write to communicate with me We used text message it help a lot I love your service He write to communicate with me We used text message it help a lot More
Fantastic experience. Everyone displayed courtesy and concern. It was a complicated deal, but Dee, Chris, and Ahmed patiently resolved every problem. In the end I knew I had been treated fairly and rece concern. It was a complicated deal, but Dee, Chris, and Ahmed patiently resolved every problem. In the end I knew I had been treated fairly and received a great deal. More
Both the Service Director & the GM were informed that a charge of $100 for replacing a cabin filter that cost $15 & 10 min to replace is just not fair at this time & it is taking advantage of those that n charge of $100 for replacing a cabin filter that cost $15 & 10 min to replace is just not fair at this time & it is taking advantage of those that need these dollars for basic in life. What is a fair mark up for services??????? This dealership also charged me $180 per oil, filter & tire rotate which only costs $89. Are they ethiical????? Who reviews & adjusts prices??? More
I have had Peng help me previously when bringing my vehicle in to be serviced. He is professional, friendly, and personable. Waiting area is clean and spacious. vehicle in to be serviced. He is professional, friendly, and personable. Waiting area is clean and spacious. More