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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,969 Reviews

3,969 Reviews of White Bear Acura Subaru - Service Center

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September 26, 2020

I'm very satisfied with the service I receive at White Bear Acura, Subaru. They are very efficient and curtious. The have a nice waiting area, but I never have to spend much time there because the servi More

by twin_lakes_dairy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manya Love
Sep 28, 2020 -

White Bear Acura Subaru responded

We're you had a good experience with us and that you like our waiting area, we try our best to keep it as clean as possible. We always try our best to get our guests back on the road as quickly as possible while also being thorough and efficient. Thank you for your support.

September 26, 2020

They hire good competent people, who care about you and your vehicle and deliver the goods. The 2009 Subaru Forester they sold me is still running well. I've had no one by Luther service our vehicle and ha More

by djnevin
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
Sep 28, 2020 -

White Bear Acura Subaru responded

We're glad you've always had a good experience through us and that your 2009 Forester is still going strong. Thank you for your support and we look forward to seeing you again for your next service.

September 25, 2020

I had a terrible experience here. I waited over two hours for a scheduled oil change and tire rotation, and the price they then quoted me on parts/service for issues they said they'd found was many times tha More

by isperling
Recommend Dealer
No
Employees Worked With
Matt Hanson
Sep 28, 2020 -

White Bear Acura Subaru responded

We're sorry you had this experience with us, we always try our best to make our guests feel like they were treated fairly and not taken advantage of. Would you be able to provide us with your name and phone number in a private response so we can look further into your situation?

September 25, 2020

Always very helpful and courteous. Efficient and knowledgeable about any questions asked! I always feel very confident that my car has had the very best service! More

by jr2smiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee, Manya Love
Sep 28, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. We always try our best to address all concerns. Thank you for your support and for being confident that we'll always do our best!

September 25, 2020

Service department has always been doing great work for me on all the Subaru’s I’ve had. I trust them doing that needs to be done. More

by lyndonlockrem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manya Love
Sep 28, 2020 -

White Bear Acura Subaru responded

We're glad you've always had a good experience with us and that you trust us with your vehicle. Thank you for your support.

September 24, 2020

White Bear Subaru was accommodating in scheduling my routine maintenance. I felt my service was thorough and efficient. The staff interacted with me in a very helpful, kind and friendly manner. More

by kacmgmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Sep 26, 2020 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience with us. We try our best to address all of our guests' concerns in a professional and friendly way. Thank you for your support.

September 24, 2020

Prompt excellent service. Waited out of doors given COVID precautions. Finished when promised. Friendly, courteous etc etc etc etc etc etc etc etc etc etc. More

by TULLOCH.ANN
Recommend Dealer
Yes
Employees Worked With
James Burton
Sep 26, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us. We try our best to get our guests back on the road as quickly as we can while also being thorough and efficient. Thank you for your support.

September 23, 2020

Excellent communication, response, workmanship, and consideration for a vulnerable Senior during Covid 19. Thank You. Sorry not sure but I thin it was Jake that helped me. More

by GLORIASCHMID20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manya Love
Sep 25, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. We're glad you had a good experience with us. Our guests' health and safety have always been our top priority and is especially so during these times, so it's nice to know when our efforts are paying off. Thank you for your support.

September 22, 2020

Had my car in for wheel bearings that was under warranty, then a week later brakes went bad and I don’t understand why this wasn’t caught when it was in shop for wheel bearings so it was a big expe More

by WKANOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Sep 25, 2020 -

White Bear Acura Subaru responded

We're sorry you had this experience with us. Would you be able to provide us with your name and phone number in a private response so we can look further into this situation?

Sep 25, 2020 -

WKANOWITZ responded

William Kanowitz 651-233-8834

September 22, 2020

This was the third time for this failed part to be repaired. Also, had two make two visits to get last repair completed the free tire, brakes, etc. Check was not performed during first visit. Upon my More

by SRKOLA
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Manya Love
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