White Bear Acura Subaru - Service Center

Easy in, listened well, clearly understood and repeated back to me the issues to check for clarity. Was able to offer expected solution without making it complicated. Results were as promised and on time back to me the issues to check for clarity. Was able to offer expected solution without making it complicated. Results were as promised and on time, More

Happy with the service. I dropped a star because they said my car would be washed and it wasn’t. Spent over 1000 thought I could at please get a car wash especially when they asked me if I wanted one. Ot said my car would be washed and it wasn’t. Spent over 1000 thought I could at please get a car wash especially when they asked me if I wanted one. Other then that really good service. More

Happy with the COVID precautions, felt safe and comfortable. Happy with the service and the quick in and out. Appreciated the no-touch online payment option at the end. comfortable. Happy with the service and the quick in and out. Appreciated the no-touch online payment option at the end. More

Noise after tire rotation was fixed with returning tires to their initial position. Two times the shop guys worked diligently on the issue. Great job. Thanks! to their initial position. Two times the shop guys worked diligently on the issue. Great job. Thanks! More

Drop off Timely, prompt. Safe and comfortable waiting area. Good notifications when service completed. Work requested seemed to be completed. Pick up was easy and quick. area. Good notifications when service completed. Work requested seemed to be completed. Pick up was easy and quick. More

Great Service Would definitely go back Very clean Great Service Would definitely go back Very clean lounge and bathrooms. Great Service Would definitely go back Very clean lounge and bathroom Great Service Would definitely go back Very clean lounge and bathrooms. Great Service Would definitely go back Very clean lounge and bathrooms. Friendly people. Y More

I have been getting my service work done there for over 20 years. They always are prompt and polite. They always finish early. I really like the no appointment needed for oil changes etc. Everyone is alway 20 years. They always are prompt and polite. They always finish early. I really like the no appointment needed for oil changes etc. Everyone is alwayspleasant and halpful. More

I do not recommend their service. I took my crosstrek in for a factory recall on a part. I also mentioned that I needed an alignment adjustment and the radio was glitching and if they had time, to take a lo for a factory recall on a part. I also mentioned that I needed an alignment adjustment and the radio was glitching and if they had time, to take a look. I agreed to their service recommendations. When I went to pick up the car there was a huge crack across the windshield. The service management LIED and told me they had video footage of me coming into the service department with the crack already on the windshield so they were not responsible for any damage. When I came in to ask them to show me the camera footage they checked again and said that the camera resolution is too poor to actually show anything. When they found out I had insurance (which covers windshield damage completely) they changed their tune and were helpful to set me up with the glass repair company. When I complained about how the situation was handled they gave me some some money back for the service which I appreciate. After the appointment the radio still glitched and the car still pulled to the right. I would like to note that my service attendant was very kind and helpful. I believe it was the management and communication from management that resulted in this situation. More

Greg Nichols is very good to work with. He is very knowledgeable and professional. The communication is great as they are able to notify me of completion via phone and email. knowledgeable and professional. The communication is great as they are able to notify me of completion via phone and email. More

We were very pleased with our service at this dealership. They were all nice & friendly, very easy to work with and we would recommend them to anyone!! They were all nice & friendly, very easy to work with and we would recommend them to anyone!! More