Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,966 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,966 Reviews of White Bear Acura Subaru - Service Center
Sort by
August 13, 2020
Excellent service It was very easy to make the service appointment. A driver picked up my car from my home and returned it the same day. All COVID-related precautions w It was very easy to make the service appointment. A driver picked up my car from my home and returned it the same day. All COVID-related precautions were taken. The service manager worked with Subaru of North America and they agreed to cover the repair since my warranty has expired just very recently. I am very happy with the way my request was handled and with the quality of repairs. More
by Alexandre
Employees Worked With
August 12, 2020
I really appreciated Nena’s Professional mannerism, friendliness, easy to talk to and assistance with getting my 2015 Subaru Forester service recalls taken care of! friendliness, easy to talk to and assistance with getting my 2015 Subaru Forester service recalls taken care of! More
by MNGRDNGRL
Verified CustomerEmployees Worked With
August 12, 2020
Great people and everyone is helpful and knowledgeable. I was treated very well and my car looked great when the job was done. I liked the part about texting me when my car was ready for pickup. I was treated very well and my car looked great when the job was done. I liked the part about texting me when my car was ready for pickup. More
by JUDYGOLD703
Employees Worked With
Peng Lee
August 12, 2020
First rate I brought by 2018 Subaru Outback in for an oil change, tire rotation, and wash. The service was excellent which is what I have come to expect from Whi I brought by 2018 Subaru Outback in for an oil change, tire rotation, and wash. The service was excellent which is what I have come to expect from White Bear Subaru. More
by LOSTCREEK.X3
Employees Worked With
Manya Love
August 12, 2020
Friendly, professional, and efficient. From the time I approached the service door until I drove away in my clean Subaru, everything was choreographed like a fine ballet. Couldn't be a mor From the time I approached the service door until I drove away in my clean Subaru, everything was choreographed like a fine ballet. Couldn't be a more satisfied customer. PJA More
by bwcapaul
Employees Worked With
Manya Love
August 11, 2020
I had to bring my Subaru ascent in three times in order I had to bring my Subaru ascent in three times in order for your mechanics to fix what they goofed up when they replaced my fuel pump on a recall . I had to bring my Subaru ascent in three times in order for your mechanics to fix what they goofed up when they replaced my fuel pump on a recall . My check engine light came on my eyesight went off and I told him initially to check that fuel pump installation. It took two more times before they figured enough to replace that gasket that was installed when they replace the impeller on my fuel pump. I live in Cambridge Minnesota and it takes me an hour one way to drive in every time. The second time I brought it in they had it from Monday until Friday I picked it up on Friday and then Saturday morning the check engine light went on again. On the third time that technician ( A different person ) finally had them checked the installation of that fuel pump and found a defective gasket. I had to cancel two fishing trips because I could not pull my boat because of the recall issue. The gas, the time and the inconvenience because of their incompetence astounds me . I had a brand new 2017 outback that I traded in for a 2018 outback and then I traded my 2018 in for the 2019 Subaru ascent so I am not a new car customer to the Subaru product. I am very dissatisfied with the service that took place. More
by KROEPLINWWF
August 10, 2020
Service My car was due for service I had postponed after returning from a long road trip. The work was completed and several small problems corrected. The car My car was due for service I had postponed after returning from a long road trip. The work was completed and several small problems corrected. The car was clean and fresh when finished with obvious efforts to complete the work without sacrificing protecting interior from contamination. More
by k_applen
Employees Worked With
Peng Lee
August 10, 2020
Routine service. Service went very well. Just a regular oil change. Car was cleaned inside and out and looked good. Don’t remember who I worked with. I have a servi Service went very well. Just a regular oil change. Car was cleaned inside and out and looked good. Don’t remember who I worked with. I have a service contract so I don’t know the price. More
by skipkiland
Employees Worked With
Matt Hanson
August 10, 2020
Sevice tech was knowledgeable, helpful and informative. He was also polite, friendly and kept me informed regarding progress on vehicle. All expenses were throughly explained. Great service! Thank you! He was also polite, friendly and kept me informed regarding progress on vehicle. All expenses were throughly explained. Great service! Thank you! More
by jojohamann62
Employees Worked With
Peng Lee
August 10, 2020
First visit to White Bear Subaru I was pleased with the quick service and friendly personnel at the dealer. Also the cleanliness of the showroom and lounge. They completed my service I was pleased with the quick service and friendly personnel at the dealer. Also the cleanliness of the showroom and lounge. They completed my service in less time than quoted and I was off. More
by cgatten1
Employees Worked With
Manya Love
