White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,974 Reviews of White Bear Acura Subaru - Service Center
Good but expensive Very friendly and thorough, but really very expensive. I went in for an oil change and came out $425 poorer. Work very quickly and efficiently. Very friendly and thorough, but really very expensive. I went in for an oil change and came out $425 poorer. Work very quickly and efficiently. More
Excellent service for my two Subarus. They were picked up at my home and returned to me, clean at my home. I had good conversation with them when needed. at my home and returned to me, clean at my home. I had good conversation with them when needed. More
The Best car dealer I know. From Sam on to Chi and the service people. This is my 3rd Subaru from White Bear. Thank you!! service people. This is my 3rd Subaru from White Bear. Thank you!! More
My Forester I think this shop does a really great job with my car. I had taken it to a local guy who I've used for years and found oil all over my garage floor a I think this shop does a really great job with my car. I had taken it to a local guy who I've used for years and found oil all over my garage floor and mopped it up several times before thinking I had a terrible oil leak. When I took it to my service center they knew immediately that the shop had used inferior parts that weren't Subaru. I won't take my car anyplace else. One thing that did bother me was that at the time no one was wearing masks and there was no physical distancing between staff and customers. Since I'm older it was a concern for me. More
I had a recall on my Forrester Subaru, made an appointment at 10 o’clock on a Wednesday morning. Dropped my car off and they gave me a loaner car told me that my car would be done in two hours. Af appointment at 10 o’clock on a Wednesday morning. Dropped my car off and they gave me a loaner car told me that my car would be done in two hours. After two hours my car wasn’t even looked at.Very disappointed. I will be getting all my futures services done somewhere else. More
Covid-19 Brings out the Best When my vehicle needed maintenance, White Bear Acura Subaru really came through. They drove to my house, picked up my Subaru Legacy, drove it to the s When my vehicle needed maintenance, White Bear Acura Subaru really came through. They drove to my house, picked up my Subaru Legacy, drove it to the shop, did the work, and then returned it to me. I was able to continue working at home with literally zero disruption to me. Love this kind of service in an era where many companies think good service is whatever is best for them, customer be dammed. (Think about the hours most companies now put on you just to reach customer service). More
High price and good quality This place is totally focused on excellent customer experience. And you pay for it. The service is uniformly professional: efficient, thorough and cl This place is totally focused on excellent customer experience. And you pay for it. The service is uniformly professional: efficient, thorough and clear. And the service itself was relatively quick. More
Friendly Staff and Excellent Service I brought my vehicle in to be serviced to add the window guards that I purchased when I bought my . new Crosstrek. The installation was perfect and c I brought my vehicle in to be serviced to add the window guards that I purchased when I bought my . new Crosstrek. The installation was perfect and completed earlier than estimated. More
Spring recall I came in, sat in the lounge and the recall was taken care of. They called me when finished and I drove away in a nice clean car. I came in, sat in the lounge and the recall was taken care of. They called me when finished and I drove away in a nice clean car. More
Doug was very helpful guiding and explaining the process of diagnosing my Forester's problem. He had a loaner car ready for me to get back to my office as soon as I booked my car in. He kept me informed on of diagnosing my Forester's problem. He had a loaner car ready for me to get back to my office as soon as I booked my car in. He kept me informed on what the tech had found, what that meant and my options. He called me as promised xxx soon as my cat was ready for pick up.. He provided first class 5 star service all the way! More