White Bear Acura Subaru - Service Center

This service department is amazing!!! I recently had a tricky problem to diagnose. It took a couple of trips and false starts. I was charged only for the ultimate problem, not the time the I recently had a tricky problem to diagnose. It took a couple of trips and false starts. I was charged only for the ultimate problem, not the time they took to find it and I always feel like I'm getting special treatment. I can not recommend this service department highly enough! More

First oil change Everything went very smooth. Only disappointment was the car was was down. They said I could come back anytime for a free wash. I am a distance away Everything went very smooth. Only disappointment was the car was was down. They said I could come back anytime for a free wash. I am a distance away so this does not work for me. But glad they offered More

Below Average I purchased a Kia a month ago and I'm still needing to go back to and get the car looked at and I still do not have a yellow purchase sticker or plate I purchased a Kia a month ago and I'm still needing to go back to and get the car looked at and I still do not have a yellow purchase sticker or plates. The actual signing for the purchase took almost 2 hours. I will say Luke in the Service Center has been WONDERFUL...great communication and willing to look at whatever it is that has popped up. Otherwise very hard to get a hold of a human on the phone and seem unorganized in the sales dept. More

Prompt and informed service Each time I have service done at White Bear Subaru they have completed the work within, usually well within, the time frame they gave me. My last ser Each time I have service done at White Bear Subaru they have completed the work within, usually well within, the time frame they gave me. My last service was a windshield replacement; WB Subaru coordinated the whole process with the insurance company. All I had to do was drop the car off and pick it up when they called me. More

Rear Hatch lock repair Thank you for repairing our 2008 Outback rear hatch lock. The lock has not worked for a year. We finally brought to dealer. they had us fixed in coupl Thank you for repairing our 2008 Outback rear hatch lock. The lock has not worked for a year. We finally brought to dealer. they had us fixed in couple hours. We did miss the free coffee, but that is OK. They also checked on our recall notice and a general safety check. More

Very Good This was a visit based on a recall to replace the rear springs. Social distancing was practiced. The work was done within the time they said it would This was a visit based on a recall to replace the rear springs. Social distancing was practiced. The work was done within the time they said it would take. Everyone was helpful and professional. More

Friendly, efficient Service was fast, friendly and efficient. I came in for an oil change and on the complimentary inspection, I was found to have my alignment off. They Service was fast, friendly and efficient. I came in for an oil change and on the complimentary inspection, I was found to have my alignment off. They were able to take care of that also, right then. More

Very well coordinated, friendly, helpful and efficient. The last 4 service I had Ue assisted and does an awesome job everytime. Always makes sure I am satisfied with my service. efficient. The last 4 service I had Ue assisted and does an awesome job everytime. Always makes sure I am satisfied with my service. More

Been Pleasant. Service is a little high priced, compared to what I paid at Audi for a oil change. Plus Toyota had the first 2 years service included with the purchas Service is a little high priced, compared to what I paid at Audi for a oil change. Plus Toyota had the first 2 years service included with the purchase of a new car. The service personal always very friendly and helpful. Can't believe no one knows how to up date the navigation in our 2018 Out Back. Not up to date even when we took delivery. Knew nothing about new St.Croix River Bridge or Freeway More

recall on fuel pump Brought my outback in for a recall on the fuel pump and was replaced in no time at all. I'm so happy with the service I receive when I have brought my Brought my outback in for a recall on the fuel pump and was replaced in no time at all. I'm so happy with the service I receive when I have brought my car in for whatever reason. Recommend to anyone who wants top notch service. Thank you More