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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,971 Reviews

3,971 Reviews of White Bear Acura Subaru - Service Center

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May 08, 2020

Service has always been poor. Waited over 3 hours for an oil change and tire rotation for a scheduled service. If you buy from here don’t waste your time or money getting a maintenance package unless you h More

by rnorris7487
Recommend Dealer
No
Employees Worked With
Chris Her
May 18, 2020 -

White Bear Acura Subaru responded

We are disappointed to hear you did not have a good experience. It is our goal to make every visit a positive one. Please reach out to our Service Manager at (651) 481-7000, as he would like to further discuss this problem.

May 08, 2020

Great sales and service Everyone at White Bear Subaru, from the time we purchased our new car up until now (only one oil change so far!) has been wonderful. They are very fri More

by THEODOREHARWOOD
Recommend Dealer
Yes
Employees Worked With
Matt Hanson, Irving Lopez
May 12, 2020 -

White Bear Acura Subaru responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

May 07, 2020

Great service. Very patient, informative and helpful! Walked us through process and helped reprogram system for signal sensors when driving. Job was finished in time that was given. More

by NAB_VA
Recommend Dealer
Yes
Employees Worked With
Doug and James , James Burton, Doug Hanson
May 12, 2020 -

White Bear Acura Subaru responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

May 07, 2020

Tire Switch out Consistently a great experience. I needed to go in to get the snow tires off and an oil change on two vehicles. Easy to schedule, professional team More

by seversonk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Leth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schaible
May 12, 2020 -

White Bear Acura Subaru responded

Thank you so much for doing business with us! We truly appreciate you.

May 07, 2020

The oil change was very expensive and will take a long time- even when I only had an oil change in. Generally pricier than having service at a third party shop. More

by avandenhouten
Recommend Dealer
No
Employees Worked With
May 06, 2020

Friendly Staff Came in to address a recall on a part on my car; the staff were very friendly and welcoming and dealt with the matter quickly. More

by trees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manya Love
May 12, 2020 -

White Bear Acura Subaru responded

Thank you for the wonderful review!

May 05, 2020

Great Detail and awareness Great service great attitude make you feel really welcome and assured they're going to take care of your car Matt always goes out of his way to help m More

by Bucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
May 04, 2020

Honest Service Oil Change and an engine light on . Told to give light a chance to reset because I had been over service reminder by 210 miles. It did reset and t More

by jloughlin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

White Bear Acura Subaru responded

Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

May 03, 2020

Great Service Always greeted with a smile and am told exactly the cost and time to service my vehicle. I always feel safe having someone work on my car that knows More

by MNPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

White Bear Acura Subaru responded

Thank you, it is our pleasure to keep your vehicle in tip-top shape!

May 02, 2020

Excellent Service The service department is friendly and always does a great job of getting you checked in quickly and keeping you informed. James was very helpful and More

by RICK.HILLESHEIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
May 06, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words about your recent service visit. We are pleased that you had a great experience, and look forward to serving you again in the future!

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