White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,971 Reviews of White Bear Acura Subaru - Service Center
Excellent service especially by Matt. He went above and beyond all things expected I would always use this company for any service needs. rate them the best beyond all things expected I would always use this company for any service needs. rate them the best More
Quick Responses-Above & Beyond I reached out the morning of a long trip because my new Subaru was shaking on the freeway. I got a text back right away from a representative recommen I reached out the morning of a long trip because my new Subaru was shaking on the freeway. I got a text back right away from a representative recommending I clean out my wheel wells. When that didn't work, they saw me the same afternoon, checked my wheels and axles, washed my car, and cleaned the all weather mats. They also did a vehicle inspection and found some issues from an oil change. I was very impressed with the level of care, and the attention to my concern. I will definitely go back! More
Diagnostic review My car stalled and I had it towed to the dealer, since the check engine light was on . The dealer took my car and kept me informed on the status. It My car stalled and I had it towed to the dealer, since the check engine light was on . The dealer took my car and kept me informed on the status. It was a sub zero degree day and after performing the diagnostics they couldn't find anything wrong. They were kind enough to drive it and check to ensure all was ok, in fact they kept overnight and then drove again without issue. I was told they could test more, but I decided to pick it up. I haven't had any issues since then. They thought it might have been a frozen sensor since the car was sitting for a month without usage and was at a bit less then a quarter full. I believe the service team went above the call of duty and was very concerned for me and my car. In fact when they couldn't find anything wrong I wasn't charged. I was extremely pleased and thankful for the excellent service I received. More
I had to take my car in for a recall. Everyone at the dealership was very helpful, however, I had to bring it back to have it rechecked. Nena got me in the same day and Doug took great care of me. He kep dealership was very helpful, however, I had to bring it back to have it rechecked. Nena got me in the same day and Doug took great care of me. He kept me informed of how things were going and offered to get me a car if they had to keep it longer than expected. Very happy with the service! More
Staff was very accommodating and present solutions to my concerns. They were able to meet my expectations and their customer service was superb!!! 2 thumbs up you guys!!! concerns. They were able to meet my expectations and their customer service was superb!!! 2 thumbs up you guys!!! More
Efficient The in and out process was fast and provided a comfortable atmosphere. Communication prior to the service was clear and timely. The entire staff was f The in and out process was fast and provided a comfortable atmosphere. Communication prior to the service was clear and timely. The entire staff was friendly too. More
Fast, friendly, and free! Had a small issue on a recently purchased used vehicle. They took care of the of the problem in a fast, friendly manner and did not charge me even tho Had a small issue on a recently purchased used vehicle. They took care of the of the problem in a fast, friendly manner and did not charge me even though it was a day past the warranty. Highly recommended! More
Great Service I had a couple recalls they had to repair and put on a hubcap that they paid for and everything went great and I got out of there sooner then I though I had a couple recalls they had to repair and put on a hubcap that they paid for and everything went great and I got out of there sooner then I thought I would. More