White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,966 Reviews of White Bear Acura Subaru - Service Center
First oil change Very easy and fast to get checked in and out. Even the sales manager, Pia Vang, stopped by to check on me and say hi. Very easy and fast to get checked in and out. Even the sales manager, Pia Vang, stopped by to check on me and say hi. More
Peng is amazing. Peng is always so helpful when I bring my Subaru in for service. He checks over my car inside and out for things that need to be fixed. Then he upda Peng is always so helpful when I bring my Subaru in for service. He checks over my car inside and out for things that need to be fixed. Then he updates me on recalls and services needed for my car at the time I bring it into White Bear Subaru. He also checks to see if there are any coupons or discounts that could be used on the bill. He is friendly, always smiling and helpful. I try to get him as my service coordinator every time I come. Thanks so much Peng. More
Great service. They provided great service for my cars and I would recommend this dealership to anyone with a Subaru. they also have a nice waiting area. They provided great service for my cars and I would recommend this dealership to anyone with a Subaru. they also have a nice waiting area. More
Great customer service I stopped in to see if I could set up a time to have the Service Center look at my car and I was able to leave my car there that same day and take hom I stopped in to see if I could set up a time to have the Service Center look at my car and I was able to leave my car there that same day and take home a loaner (so I didn't have to come back again). They kept me informed on the status of my car so I knew what to expect and allowed me to keep the loaner one extra day due to my work schedule. More
Friendly and efficient I had a bad sensor that was causing the check engine light to come on. They checked it out and ordered the part and covered it under the warranty afte I had a bad sensor that was causing the check engine light to come on. They checked it out and ordered the part and covered it under the warranty after a call to Subaru customer service. This is my third Subaru.....Someday I’ll have a .fourth! More
Great customer service and maintenance My wife and had a great experience at the White Bear Subaru, we always have a great experience there. Talking with Nena Was helpful also. My wife and had a great experience at the White Bear Subaru, we always have a great experience there. Talking with Nena Was helpful also. More
Very pleasant experience The service center waiting room is lovely. It was a pleasure to relax there while our cars were serviced. Everyone was polite, helpful and prompt. The service center waiting room is lovely. It was a pleasure to relax there while our cars were serviced. Everyone was polite, helpful and prompt. Because this was my first visit after buying the car there, the first oil change was free - very nice. I also really appreciated the free wash. My only concern is more with Subaru than this particular service center. They informed me of a recall for airbags on my Forester. I was told that I have to wait until I receive a mailing to have the problem fixed, and that I should just not use the front passenger seat until then. That is proving very inconvenient. I'm also not comfortable with the fact that I had to sign a paper saying that I'm aware of the recall but not CHOOSING to have the repair at this time. I'd certainly have the repair if they hadn't said that I have to wait. More
Quality Service The Service team at Luther has consistently met or exceeded my expectations by performing necessary or requested maintenance and providing information The Service team at Luther has consistently met or exceeded my expectations by performing necessary or requested maintenance and providing information about the vehicle in a professional manner. More
Happy with it They were done in a timely manner. Also, I ran into traffic & was late, I called & they said to come in & thry would still take me in. They were done in a timely manner. Also, I ran into traffic & was late, I called & they said to come in & thry would still take me in. More