White Bear Acura Subaru - Service Center

Friendly, efficient, truthful popular but not perfect. I would have given a 5 rating except for a few minor things. I was awake in the waiting lounge all but 3 minutes. A message was sent to my phone but c I would have given a 5 rating except for a few minor things. I was awake in the waiting lounge all but 3 minutes. A message was sent to my phone but can't say that anyone came in person to get me until 1/2 hr later.. However it was just at noon/lunch and it seemed most/all other people were personally contacted up to that time. Also, cuz they were AHEAD of a very quick turn around, my dash and floor mats were still left "smugged". Hardly worth commenting on. BEst part of whole experience was that EVERYONE spoke clearly since I have bad hearing. YES, I was/am very pleased with entire visit. More

I'm happy This was for an oil change and 15K service interval. James was very nice, the work was done in a timely fashion, and the waiting area was pleasant. This was for an oil change and 15K service interval. James was very nice, the work was done in a timely fashion, and the waiting area was pleasant. More

overall review of dealership First time Subaru owner, long time Toyota owner. Our experience with White Bear Subaru from the Buying process to our first service appointment has be First time Subaru owner, long time Toyota owner. Our experience with White Bear Subaru from the Buying process to our first service appointment has been outstanding. Their approach is friendly, casual, and detail oriented. No buyers remorse. Looking forward for many happing years of driving our outback. More

Great experience My experiences have been excellent from the sales process to my first service. I was able to get an appointment the day after I called at a convenient My experiences have been excellent from the sales process to my first service. I was able to get an appointment the day after I called at a convenient time. Peng Lee greeted me with a smile and kept me informed throughout the appointment. Excellent service team! More

Good Service Brought my car in for a recall and some minor issues in addition to an oil change. Service did all but forgot to do the oil change. I had to remind th Brought my car in for a recall and some minor issues in addition to an oil change. Service did all but forgot to do the oil change. I had to remind them about the oil change. They quickly did the oil change and the tire rotation and apologized for the miss. More

Done right the first time! James worked hard to insure that the car was repaired to my satisfaction. I knew I could drive away confident that the issues were resolved. James worked hard to insure that the car was repaired to my satisfaction. I knew I could drive away confident that the issues were resolved. More

Super Easy Recall Fix My Subaru Outback was recalled to replace an air bag. I dropped off the car expecting it to take most of a day. The repair was done -- and the car was My Subaru Outback was recalled to replace an air bag. I dropped off the car expecting it to take most of a day. The repair was done -- and the car washed -- in 30 minutes. I barely had time for a cup of coffee and small pastry in their comfortable waiting room! Excellent and friendly service! More

Great service department I have had virtually all my service work done on 5 different Subarus at White Bear. This past week they completed my 30K service in under 2 hours, an I have had virtually all my service work done on 5 different Subarus at White Bear. This past week they completed my 30K service in under 2 hours, and returned the car clean and ready at a price lower than I had expected. When I work with them, I know I'm going to have good work done, an accurate estimate, and work done on time. More

Just a High Volume Factory Prepaid for synthetic oil - 2nd time regular was put in new vehicle. Accused of installing unknown device on window - remote start purchased during o Prepaid for synthetic oil - 2nd time regular was put in new vehicle. Accused of installing unknown device on window - remote start purchased during original order. More

Recall service made as painless as possible At every level, the people at White Bear Subaru handled my recall service with courtesy and professionalism. The recall was significant and the fix At every level, the people at White Bear Subaru handled my recall service with courtesy and professionalism. The recall was significant and the fix took several days, but the reasons were explained to me ahead of time and I was given a solid loaner car to use. More