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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,982 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,982 Reviews of White Bear Acura Subaru - Service Center
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June 24, 2019
RECALL AND MORE Our appointment for a recall was done efficiency and received a complimentary checkup and was able to use a special on alignment at the same time. Al Our appointment for a recall was done efficiency and received a complimentary checkup and was able to use a special on alignment at the same time. Always friendly and welcoming. A big thumbs UP! More
by wendy18
Employees Worked With
Nena Larson
June 23, 2019
Amazing Service So walked in with a couple of problems (broken windshield, oil change, defective amp, and defective tire) and I was helped through the entire process. So walked in with a couple of problems (broken windshield, oil change, defective amp, and defective tire) and I was helped through the entire process. They helped me with the insurance and explained to me everything in detail and what I had to pay for out of pocket. I was able to come in drop the car off and everything was fixed on time and I was able to pick it up the same day More
by IRVING.CAMPOVERDE
Verified CustomerJune 23, 2019
Remote auto install and features review I had the remote auto start installed while I met with Ryan to review the fancy feature with car. Install went super quick and my feature review was s I had the remote auto start installed while I met with Ryan to review the fancy feature with car. Install went super quick and my feature review was super helpful! More
by smm0919
Employees Worked With
Sam Basho, Nicole Love, Chang Her, Matt Hanson, Ryan Siv
June 22, 2019
Oil change and engine filter Our service package expired so it’s a little bit more expensive than we would have liked...But the service was excellent and we appreciate you guys Our service package expired so it’s a little bit more expensive than we would have liked...But the service was excellent and we appreciate you guys More
by deborah.mosby
Employees Worked With
June 20, 2019
Great Service I scheduled an appointment to have spark plugs replaced, valves adjusted and the oil changed on my Acura ILX. The scheduler did a great job setting u I scheduled an appointment to have spark plugs replaced, valves adjusted and the oil changed on my Acura ILX. The scheduler did a great job setting up my appointment and let me know that the service would take about 2 to 3 hours, so I opted for a loaner car. When I arrived at my scheduled time on a Friday morning, James had my paperwork ready and let me know that my loaner car would be a new ILX. I requested an RDX or an MDX instead because my next car will likely be an SUV. James was able to accommodate me with a very nice, new MDX. He also let me know that they were short on service techs that day and asked me if it would be ok to keep my car over the weekend and I could drive the loaner MDX over the weekend. That was fine with me! Service was completed on Monday and I picked up my car Monday afternoon. It was a great experience! More
by ILXguy
Employees Worked With
James Burton
June 20, 2019
Hide and seek When I came in to pick up my car, the employees couldn't find my keys. Took them at least 15-20 minuets to find it. If I did heard it correctly from t When I came in to pick up my car, the employees couldn't find my keys. Took them at least 15-20 minuets to find it. If I did heard it correctly from them, the employees told me my keys were left in a different car. Another thing, it doesn’t concern me, but A few people had told me that they always get their car washed by the dealership every time they get their car serviced. My car didn’t. What concerns me is if the a/c was even replaced correctly and properly since my key were missed placed. Overall, there’s no issues with the a/c for the mean time and the employee were great. It was my first time calling to set an appointment with the dealership. The woman who help me was very kind and welcoming, when I told her it was my first time, she even welcomed me. The person who greeted and helped me when I arrived for the service and to pick up was very helpful and welcoming. When they couldn't find the keys, every one worked as a team to look for it. We are all humans and we do make mistakes, just want to share my experience so others won’t have the same experience. More
by Xiongc27
June 20, 2019
I will be back! I bought my 2015 Forester at White Bear Acura Subaru, and although I live four hours away, I hope to schedule any needed servicing in the future aroun I bought my 2015 Forester at White Bear Acura Subaru, and although I live four hours away, I hope to schedule any needed servicing in the future around family visits to the Cities so I can bring the car here. The staff is professional and welcoming, the inspection thorough, and the waiting area comfortable with charging stations, coffee and muffins. More
by MARTY C.
Employees Worked With
Nena Larson, Peng Lee
June 19, 2019
Quality Service The service my car receives at White Bear Acura Subaru is absolutely top-notch! It was a real pleasure working with James. He fully explained what n The service my car receives at White Bear Acura Subaru is absolutely top-notch! It was a real pleasure working with James. He fully explained what needed to be done with my car and everything went well. I have been buying and leasing cars from this dealership since 1999 and would never go anywhere else. White Bear Acura Subaru is THE BEST! More
by JILLK
Employees Worked With
James Burton
June 19, 2019
Great experience and service The staff was great and easy to work with. The service went smooth and got my car back in pristine condition. I couldn't ask for more. Will definitely The staff was great and easy to work with. The service went smooth and got my car back in pristine condition. I couldn't ask for more. Will definitely be going back to White Bear Subaru for all my service needs in the future. Thank you! More
by WsRtXi
Employees Worked With
Peng Lee
June 17, 2019
Excellent and quick service Went there for a recall item to be repaired. They had my vehicle repaired, alignment checked, washed and vacuumed in under 20 minutes. Excellent cus Went there for a recall item to be repaired. They had my vehicle repaired, alignment checked, washed and vacuumed in under 20 minutes. Excellent customer service! More
by Josh
Employees Worked With
Nena Larson
