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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,974 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,974 Reviews of White Bear Acura Subaru - Service Center
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March 05, 2019
Beautiful place to wait for an oil change! I have had nothing but good experiences at this Subaru dealership! Waiting for my oil change in a new waiting lobby full of amenities is great! All em I have had nothing but good experiences at this Subaru dealership! Waiting for my oil change in a new waiting lobby full of amenities is great! All employees have been very helpful and clear at communicating about my car! More
by alyssaksoukup
Verified CustomerEmployees Worked With
March 05, 2019
Super! I highly recommend this dealership. We have had nothing but Great service from sales staff to sevice techs. We have purchased two vehicles at this de I highly recommend this dealership. We have had nothing but Great service from sales staff to sevice techs. We have purchased two vehicles at this dealership and plan to continue doing business with White Bear Subreau. More
by BEBJORK
March 05, 2019
Always fantastic Everyone is always professional, accommodating, and kind. My dog is always with me and everyone is so kind to him, and to me. He loves his Subaru (toy Everyone is always professional, accommodating, and kind. My dog is always with me and everyone is so kind to him, and to me. He loves his Subaru (toy) car so much! More
by maibocker
Employees Worked With
March 05, 2019
Excellent In and out in less time than anticipated. I waited for my vehicle. It was very nice in the lounge - had a fancy coffee and caught up on HGTV. There wa In and out in less time than anticipated. I waited for my vehicle. It was very nice in the lounge - had a fancy coffee and caught up on HGTV. There was a recall that was taken care of as a matter of course and everyone I encountered was friendly and helpful. More
by jessgalvin
Employees Worked With
Nena Larson
March 05, 2019
Excellent experience! Brought my 2012 Impreza in for analysis - it has been burning oil incredibly fast. Dee got the oil changed and the PCV valve replaced. No other issues Brought my 2012 Impreza in for analysis - it has been burning oil incredibly fast. Dee got the oil changed and the PCV valve replaced. No other issues found. Bringing the car back in for oil usage analysis in 1200 miles. No other issues, and great, professional, friendly service. Thank you, Dee - great experience! More
by ChrisWozniak
Employees Worked With
March 05, 2019
Won't buy another Subaru I had what was looking like a pretty major problem with my Subaru. I could only get an appointment about a week out to have them look at it. Then all I had what was looking like a pretty major problem with my Subaru. I could only get an appointment about a week out to have them look at it. Then all xxxx broke loose and I had to have it towed to the service center. I left a message with a service rep to call me the night it was towed so that I could tell them what happened. No reply. I called again in the morning, after waiting a respectful time to get a reply from the night before. I had to leave a message again. I waited a couple hours. No reply. I called again and they forwarded me to another service rep, this time with the assurance that he'd call me back really quickly. Left another message. No reply. Now it's about 2 hours after my scheduled repair time and I finally get hold of a service rep. He tells me that they haven't looked at the car and he'll get back to me. I finally get a text describing the problem (fortunately not as bad as I had thought, but still not great). The remaining transactions all occurred over text. Simultaneously I was having an issue with my Toyota Prius. Every call was returned promptly and they went out of their way to provide instant service. They even provided me a quote in an e-mail. Total time spent on this: five minutes. I hate to think how long it would have been with Subaru. My interactions with Subaru service have always been less than spectacular and, frankly, just from the service perspective, I will never purchase a Subaru again. The car has also had more major breakdowns in far fewer miles than any Toyota I've owned, so that dings them even more. More
by SEDHEAD
March 05, 2019
Simply the best! WBS is extremely accommodating, thorough, and professional. They take care of me and my Subaru's. The job is always done right, the first time. No oth WBS is extremely accommodating, thorough, and professional. They take care of me and my Subaru's. The job is always done right, the first time. No other Service center compares!! More
by brad45
Employees Worked With
Nicole Love, Matt Hanson, Peng Lee
March 05, 2019
Recall and schedule repair James did an excellent job with communicating, Being on time and scheduling my repair and loaner car. The loaner was excellent too! I return this Fr James did an excellent job with communicating, Being on time and scheduling my repair and loaner car. The loaner was excellent too! I return this Friday for the repair. The only difficult part is doing this review, it deleted 3 times More
by CHERYLHINER2003
Employees Worked With
James Burton
March 04, 2019
oil change needed an oil change to the car. service was fast and everything was done correctly. coffee was nice as well. the waiting area is good. needed an oil change to the car. service was fast and everything was done correctly. coffee was nice as well. the waiting area is good. More
by KH.HER46
Employees Worked With
Nena Larson
March 04, 2019
75,000 turn up Very friendly staff. Every thing was explained to me on what would be done. Greg told me there was a recall on the passenger air bag and would I lik Very friendly staff. Every thing was explained to me on what would be done. Greg told me there was a recall on the passenger air bag and would I like it taken care of at this time. Appointment was for 9 and they would have it done around 1. Took a little longer but waiting area is very comfortable. More
by puddysampal
Employees Worked With
