White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,975 Reviews of White Bear Acura Subaru - Service Center
Very Smooth Not a lot to say, the warranty service was minor and routine. But everything went very smoothly, and our service rep provided a very clear explanation Not a lot to say, the warranty service was minor and routine. But everything went very smoothly, and our service rep provided a very clear explanation. More
Excellent I had an appointment and was able to get in immediately. Peng was very courteous, friendly, explained what was going to be done, answered a question I had an appointment and was able to get in immediately. Peng was very courteous, friendly, explained what was going to be done, answered a question I had, etc and at the end of the appointment went over what was done on my car. Waiting area is very pleasant. More
Excellent service Didn’t have an appointment for oil change. Service advisor took the vehicle and was on my way out in a hour. Curious and provided the information requ Didn’t have an appointment for oil change. Service advisor took the vehicle and was on my way out in a hour. Curious and provided the information required for service. More
Excellent and timely service Service team was excellent and took care of the required service extremely efficiently and cheerfully. In fact finished earlier than the promised time Service team was excellent and took care of the required service extremely efficiently and cheerfully. In fact finished earlier than the promised time. Very friendly people. More
Everything was smooth and friendly. Everything went smoothly and quickly through the express lane. Matt was great. The service area is clean and comfortable. It made for an excellent vis Everything went smoothly and quickly through the express lane. Matt was great. The service area is clean and comfortable. It made for an excellent visit. More
Great service I brought my Subaru Outback in for the 30000 mile tune up. All was done as explained and on time. Since I waited for the 2+ hour service, I found the I brought my Subaru Outback in for the 30000 mile tune up. All was done as explained and on time. Since I waited for the 2+ hour service, I found the waiting area clean and comfortable. I appreciated the comfortable chair and fresh fruit. Once I got my car back, it was great. More
Timely Service center was very timely and professional from the first call for my recall until the follow-up request. The vehicle inspection checklist is ver Service center was very timely and professional from the first call for my recall until the follow-up request. The vehicle inspection checklist is very informative and helpful. More
Great customer service Jordan is very responsive, detailed, and provides great customer service. He understands the service needs of my vehicle and responds appropriately. Jordan is very responsive, detailed, and provides great customer service. He understands the service needs of my vehicle and responds appropriately. He is an asset to the service team. More
Lots of frustration with getting appointment This visit was because recalled airbag fix cracked my dashboard. It took several calls to get appointment made. I finally got an appointment but wh This visit was because recalled airbag fix cracked my dashboard. It took several calls to get appointment made. I finally got an appointment but when I called to reschedule, I was told I wasn't on the schedule. Then, I got a call at that time wondering where I was, Lots of telephone tag; many calls not returned. Large scratch was made on my console. I will say that all of your employees I dealt with were kind and helpful once I arrived. More
Peng was Great Peng was very helpful in addressing my concerns in a professional manner. He was very good in describing the issues I had with my vehicle and the sol Peng was very helpful in addressing my concerns in a professional manner. He was very good in describing the issues I had with my vehicle and the solutions needed. I would come back to him again. More