White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,975 Reviews of White Bear Acura Subaru - Service Center
Excellent customer service Peng was extremely helpful, professional and knowledgeable. In addition to getting the maintenance service, I had problems using some of the new fea Peng was extremely helpful, professional and knowledgeable. In addition to getting the maintenance service, I had problems using some of the new features and Peng was very patient in explaining them to me. Thanks Peng. More
Great customer service! The staff is accommodating and polite. My car was ready ahead of schedule and washed! The waiting area is very comfortable and they have snacks. The staff is accommodating and polite. My car was ready ahead of schedule and washed! The waiting area is very comfortable and they have snacks. More
Great Experience! Jordan was great to work with! He was open with communication about the car and when it would be done. He informed me of other things that could be do Jordan was great to work with! He was open with communication about the car and when it would be done. He informed me of other things that could be done with the car, but never pressured me to have them done right away. I really appreciated the great service and will definitely go back. More
rear brake repair a little more expensive than other places but very professional and quick. however they sold me the car less than 2 years ago and the a/c is shot, re a little more expensive than other places but very professional and quick. however they sold me the car less than 2 years ago and the a/c is shot, rear brakes shot and now the head gaskets are leaking so not too happy as a whole. More
Successful first service visit We purchased a 2014 Outback from this dealership just as the warranty expired. Since we had a problem with water intrusion from the area of the sunro We purchased a 2014 Outback from this dealership just as the warranty expired. Since we had a problem with water intrusion from the area of the sunroof that overflowed into the head liner along the front door pillars we chose to use the dealership to diagnose/service this problem as well as complete the 45,000 mile recommended service. Time will tell whether the water leak is resolved, but the service process went smoothly. All was explained clearly and all personnel we dealt with were courteous, friendly, and appeared knowledgeable. More
Fast, efficient, friendly, supportive. I was impressed by all aspects of this service visit. Not only was the job completed efficiently and quickly but I was also encouraged to ask question I was impressed by all aspects of this service visit. Not only was the job completed efficiently and quickly but I was also encouraged to ask questions, and he took time to answer them thoroughly. More
Oil change The waiting area is very pleasant. The necessary service work was completed within the estimate, allowing me to make one more stop before heading hom The waiting area is very pleasant. The necessary service work was completed within the estimate, allowing me to make one more stop before heading home. More
known air conditioning issue quickly resolved under warranty Service was prompt, courteous, and effective; car was repaired, washed and returned faster than anticipated. Dealership is new, well laid-out and com Service was prompt, courteous, and effective; car was repaired, washed and returned faster than anticipated. Dealership is new, well laid-out and comfortable; staff were competent, courteous and kept me informed. Overall, an excellent visit. More
Very accommodating! I needed a front headlight changed, we had already purchased the bulb. I called and they said I could just come on in and they would take care of it! I needed a front headlight changed, we had already purchased the bulb. I called and they said I could just come on in and they would take care of it! They were done within 20 minutes! No charges! Very appreciative! More
Exceeded my expectations It was just a oil change and inspection, but it was a great experience. All my questions were answered. And I was assured that my vehicle was in great It was just a oil change and inspection, but it was a great experience. All my questions were answered. And I was assured that my vehicle was in great shape for winter. Ue Vang was friendly, yet professional and made me feel well taken care of. Waiting are was comfortable and the cookies and coffee very good. More