White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,966 Reviews of White Bear Acura Subaru - Service Center
Oil Change B12 Good job done even before estimated time. I waited in the service area until the job was done. Happy to be able to schedule this service in advance Good job done even before estimated time. I waited in the service area until the job was done. Happy to be able to schedule this service in advance as well. More
An Amazing Experience With The Best Facilities! I took my vehicle here to get my TPMS sensors checked out because they were showing low pressure even though I checked them and they were at the right I took my vehicle here to get my TPMS sensors checked out because they were showing low pressure even though I checked them and they were at the right PSI. I scheduled my appointment early in the day because I figured the sensors might have to get replaced and it might take all day. As I drove up to the service bays the doors opened for me and I just drove right in. I was greeted as soon as I was parked and I told them my concerns. After a little bit of information gathering I was guided to the lounge area where there was basically a small breakfast buffet waiting for me. Unfortunately I was not accustomed to being up that early and completely skipped breakfast. I grabbed a breakfast bar and a few muffins and a coffee. As I sat down to watch some YouTube on my phone and munch on my snacks I had plenty of people from the service all the way to sales nicely greet me. About forty minutes after I had sat down a service adviser retrieved me from the aforementioned lounge and told me I was ready to go. Everything was covered under warranty so I didn't have to pay a dime. Fantastic Experience! More
accomodating, helpful, proactive We appreciate the friendliness of the whole service department crew and the professionalism the display. A very welcoming atmosphere and my wife and We appreciate the friendliness of the whole service department crew and the professionalism the display. A very welcoming atmosphere and my wife and I value the experience. More
excellent after. pothole hit service found the problem and corrected it i did not know what the metallic scraping sound was and service knew how to correct t after. pothole hit service found the problem and corrected it i did not know what the metallic scraping sound was and service knew how to correct the problem. great diagnosis. More
Service during a blizzard Even during the blizzard of April, 2018 the staff was friendly and informative. The waiting area was comfortable and clean. I was also able to find my Even during the blizzard of April, 2018 the staff was friendly and informative. The waiting area was comfortable and clean. I was also able to find my original sales rep, Art, for a conversation. He gave me some information that will help in the future. Great work by the entire organization. More
Very timely and professional service Service manager was very professional and communicated issues that were noticed during the inspection process. I've always had a good experience when Service manager was very professional and communicated issues that were noticed during the inspection process. I've always had a good experience when taking my car here. More
Excellent service I really appreciated how quick and helpful the technician was. He was great and gave me all the information I needed up front and checked in with me I really appreciated how quick and helpful the technician was. He was great and gave me all the information I needed up front and checked in with me about additional costs. Thank you More
Excellent Service Professional and friendly staff, service provided in a timely manner for unscheduled service, comfortable waiting facility, and nice job cleaning a ve Professional and friendly staff, service provided in a timely manner for unscheduled service, comfortable waiting facility, and nice job cleaning a very dirty car inside and out. More
Check engine light came on and vehicle had a hard time start Dee was easy to work with and they kept plugging away until they got it fixed. It turned out to be a difficult diagnosis but they were very fair with Dee was easy to work with and they kept plugging away until they got it fixed. It turned out to be a difficult diagnosis but they were very fair with the charges. More
New Tires and Alignment The work was clearly explained beforehand and the service tech was professional and courteous. The tires were installed and alignment completed earlie The work was clearly explained beforehand and the service tech was professional and courteous. The tires were installed and alignment completed earlier than expected, which was great because I was waiting and had a toddler with me. The waiting area was comfortable and clean. All in all another great experience at Luther. More