White Bear Acura Subaru - Service Center

Love this dealership and the staff. Always friendly and knowledgeable. Keep up the great work!! Always friendly and knowledgeable. Keep up the great work!! More

No vesicles to choose from. Not detailed on new loan. The extra 1700 for maintenance makes no sense? I had to pay for an alignment on my last oil change. Seems like that should Not detailed on new loan. The extra 1700 for maintenance makes no sense? I had to pay for an alignment on my last oil change. Seems like that should be covered, on a lease???? More

Matt was extremely helpful. He kept me informed and provided me with a loner when he realized it was goin to take a little longer than initially expected. He kept me informed and provided me with a loner when he realized it was goin to take a little longer than initially expected. More

Nena is always a pleasure to work with and is very knowledgeable!! I will never take my Acura to anyone but them. knowledgeable!! I will never take my Acura to anyone but them. More

Great experience, very informative and got me out quickly. Would do business with this dealer again quickly. Would do business with this dealer again More

Awesome customer service. Excellent job. I have never been dissatisfied with the service I get from White Bear Subaru. They even saved me $200 off my 90,000 mile maintenance s Excellent job. I have never been dissatisfied with the service I get from White Bear Subaru. They even saved me $200 off my 90,000 mile maintenance service. I trust them 100% More

Very helpful and nice. Always provide good services everytime I go in for my services. Always provide good services everytime I go in for my services. More

ABOVE AND BEYOND. I was having an intermittent starting issue with my Acura TLX that needed to be addressed. At the same time, I was dealing with an elderly parent w I was having an intermittent starting issue with my Acura TLX that needed to be addressed. At the same time, I was dealing with an elderly parent who was in hospice and nearing the end. Clearly a stressful time and it was important that my vehicle was there for me when I needed it. After the initial diagnosis at While Bear Acura, it was determined that I needed a new starter. This was late on a Thursday and the new starter could not be delivered until Monday. Nena Downey, my Service Advisor, understood what I was up against and was proactive in her assistance. Not only was she genuinely empathetic but Nena recognized my need to be with family during a very difficult time. Within 10 minutes, she had a loaner car waiting for me so I could get on my way. As promised, my TLX was ready for me to pick up Monday afternoon. For me, it is the little things that can make a difference between having a great experience vs a good experience. Nena and the rest of the White Bear Acura team really helped me out in a time of need and is something for which I am grateful. More

I appreciate the great service given to me at my last visit and always. The entire team I had been courteous and always explains any issues and options I have. visit and always. The entire team I had been courteous and always explains any issues and options I have. More

My experience was great. I trust their recommendations and work ethic. I will continue to have my car taken care of there I trust their recommendations and work ethic. I will continue to have my car taken care of there More